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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
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4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 871-880 of 1,254 reviews
Nov 11, 2023
Reviewer name: zeke
4 out of 5 stars
4 out of 5 stars review

could be better

purchased this a month ago, happy with the quality, however, trying to connect other devices to it are sometimes impossible, ie cd players as an example, even with conversion kits, still having trouble connecting, other than that, pic is beautiful

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Sep 14, 2023
Reviewer name: Ffcgeneo
3 out of 5 stars
3 out of 5 stars review

Sound issues

Bought 3weeks ago and it has an issue with the speaker in it . It has static coming from it on and off not being consistent. Has a good picture and everything else seems fine but sound is poor quality

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi Ffcgeneo, We appreciate your review and feedback on the CU7000D sound quality. Please know we are here to help. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following: 1. Arranging the cables and ensuring the TV has good ventilation will keep it quiet. 2. Check the cables. Ensure all cables are connected firmly to the proper, color-coded inputs on the TV and external devices. 3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then, test again to see if the issue still occurs. 4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables. For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables. If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Dec 13, 2023
Reviewer name: Whitney3237
5 out of 5 stars
5 out of 5 stars review

Excellent picture

(This review was collected as part of a promotion.) We love our Samsung tv. The picture quality is excellent and the size is just perfect. We only buy Samsung tvs.

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511
Mar 25, 2024
Reviewer name: Lovemysamsungtvs
5 out of 5 stars
5 out of 5 stars review

Great quality, picture, and price

[This review was collected as part of a promotion.] Samsung continues to prove they care about, quality, picture, and price. I will continue to only buy samsung tvs for this reason

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 6, 2024
Reviewer name: Maldad
4 out of 5 stars
4 out of 5 stars review

65” tv review.

Bought this item,brought it home and noticed a red line running top to bottom of the screen. Notified the store where I purchased it and instantly replaced it. Brought it home and has been working great. Amazing picture….really like it.

Review from Samsung Canada
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Mar 25, 2024
Reviewer name: Drmic1995
4 out of 5 stars
4 out of 5 stars review

Well priced and all the features you need

[This review was collected as part of a promotion.] Reasonably priced and well appointed. Multiple features. Some issues in terms of light sensitivity for external room lighting. Would buy it again

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Feb 9, 2024
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Difficult to get sound

This tv would be awesome if we could get sound every time we turn it on. We get sound maybe 40% of the time. When it turns on with no sound, it takes about ten minutes of frustration turning it on and off to finally get sound.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Mar 23, 2024
Reviewer name: Lancelot
5 out of 5 stars
5 out of 5 stars review

Samsung T V Review

[This review was collected as part of a promotion.] Has a great picture and has been very reliable. Really enjoy watching movies and sports events . Excellent color

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Feb 17, 2024
Reviewer name: Dan S
5 out of 5 stars
5 out of 5 stars review

Great TV

TV is awesome. Got it about a month ago and have been more than satisfied. Sound quality is outstanding and so is the picture quality. Well worth the price.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Sep 13, 2023
Reviewer name: User1025
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] Clear picture, fast loading. Overall a great quality tv. Recommend to anyone who is looking to upgrade their tv.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511