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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
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4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 751-760 of 1,257 reviews
Nov 24, 2023
Reviewer name: Bjarke 33788
5 out of 5 stars
5 out of 5 stars review

Exceeding my expectations for price

(This review was collected as part of a promotion.) This tv has been in our living room for a year new and we love it. Great picture great sound I do however prefer the old style remote.

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511
Jun 27, 2023
Reviewer name: Linda
2 out of 5 stars
2 out of 5 stars review

TV volume is seriously lacking.

It's a great Tv EXCEPT the sound. At 100 (the highest volume) it's not loud enough for certain things… movies. I am considering returning the TV because of this issue. Btw… I am NOT hard of hearing orca senior citizen who blasts their TV.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi Linda, Thank you for sharing your experience with low volume on the CU7000 TV. I have a few recommendations that should help. There are several volume features you can adjust, which I have put below for you to troubleshoot. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 28, 2023
Reviewer name: Fcchelsea24
4 out of 5 stars
4 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] This TV has great picture quality. Always using it for family night. Apps are easy to access. Would highly recommend this to anyone looking for a quality TV.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 20, 2024
Reviewer name: Khallam68
5 out of 5 stars
5 out of 5 stars review

Excellent picture, great price

[This review was collected as part of a promotion.] This is my main TV, daily viewing, streaming and gaming. Crystal clear picture, love all the inputs. I have a cable box, switch, wii and PS5 all hooked up, no issues.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Nov 24, 2023
Reviewer name: Donna
5 out of 5 stars
5 out of 5 stars review

An Excellent Television

(This review was collected as part of a promotion.) We have had several LED televisions before but this one is the best for clarity and sharpness of pictures

Review from Caddle
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Jul 22, 2024
Reviewer name: Teamsamsung
5 out of 5 stars
5 out of 5 stars review

Samsung Tvs Always Quality

[This review was collected as part of a promotion.] I've had my samsung TV since 2018 and not a single problem. Reliable amazing picture quality and sound. Throughout the years the movies we watch it still has great quality on the screen .

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Mar 25, 2024
Reviewer name: Gpops52
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Crystal clear lifelike picture. The Samsung TV app is great. Setting up was easy and using the tv is easy too. Connected to antenna for over the air broadcast and the internet for apps.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 1, 2024
Reviewer name: Cj Anderson
5 out of 5 stars
5 out of 5 stars review

Love that we can blue tooth all electronics to tv

My kids and I love this TV, we have play station, Xbox, tablet and our phones all connected to the TV. Play music, movies, utube vids from all electronics on TV easily.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
Jun 20, 2023
Reviewer name: Elmo
5 out of 5 stars
5 out of 5 stars review

Great tv

Bought this tv about a month ago and so happy I did. Was looking at another tv but it was three times as expensive. I was concerned about the sound but I have a sound bar sounds great

Review from Samsung US
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Dec 13, 2023
Reviewer name: jane40789
5 out of 5 stars
5 out of 5 stars review

You are worthy it!

(This review was collected as part of a promotion.) Samsung, as an old and tested brand, always won't let me know. I like the color, the texture, on top of that, the quality is out of question.

Review from Caddle
Helpful?5LGXVQOCK4DK13976515511