Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

Member photos

  • +304 images
Sort by |
Showing 581-590 of 1,254 reviews
Oct 19, 2023
Reviewer name: Rogersad
1 out of 5 stars
1 out of 5 stars review

Low volume

Picture is perfect but sound has to be turned up to 75% to get normal volume. I have done the reset to factory setting and every adjustment to no success. I Google this problem and find many people having same problem. My Samsung 50” 4K doesn't have this issue . I don't want to return but may have to. Help!!! Issue is there on cable hdmi and streaming.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Advisor

Hi Rogersad, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Jul 5, 2023
Reviewer name: Seanjohn1
4 out of 5 stars
4 out of 5 stars review

Awesome picture quality and graphics.

[This review was collected as part of a promotion.] After searching for a tv that had good awesome picture quality and nice graphics for gaming. We came across the cu700d and it didn't disappoint. It is an amazing product with excellent quality all around.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 10, 2023
Reviewer name: Blue4Cami
5 out of 5 stars
5 out of 5 stars review

Great Television

[This review was collected as part of a promotion.] I love having my Samsung Smart TV. Having all the apps available in a convenient set-up. Easy to maneuver. The picture and sound are wonderful! Haven't had any problems with the TV. Would definitely recommend Samsung.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: LilGrumpy
5 out of 5 stars
5 out of 5 stars review

Greatest tv

[This review was collected as part of a promotion.] Movies are very clear very impressed has Excellent features i would highly Recommend this tv so glad I bought it .if you are thinking about getting a tv make sure you look at Samsung TVs first you won't be sorry ...

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 18, 2023
Reviewer name: Dqman93
5 out of 5 stars
5 out of 5 stars review

I love it!

[This review was collected as part of a promotion.] I absolutely love it. Fantastic picture. I was pleasantly surprised at how much better the picture quality improved since it has been awhile since my last upgrade. I would recommend. Football games look way better!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 18, 2023
Reviewer name: Ejazthecustomer
5 out of 5 stars
5 out of 5 stars review

It is worth the price

[This review was collected as part of a promotion.] Very smart “smart tv” Has all the advaced features I was expecting What else can I ask for. Last Samsung TV lasted for over 10 yeaars. Fast access buttons on remote are handy. Very nice crystal clear picture Sound is amazing Will recommend others

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jun 5, 2023
Reviewer name: Timperr
5 out of 5 stars
5 out of 5 stars review

Fantastic!

We first purchased an LG model (wife wanted it) we were unable to connect to our Samsung Sound bar. Returned that TV and got this Samsung, what a difference! Easy to connect and navigate, user friendly! The picture blows away the LG`s! Just a much, much better TV! And the price was unbelievable!

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: Bryan789
5 out of 5 stars
5 out of 5 stars review

Great picture for the price

[This review was collected as part of a promotion.] Great picture I paired it with the Samsung surround sound and am enjoying the overall experience I recently purchased the Samsung TV and I must say it has exceeded my expectations. The picture quality of this Samsung TV is awesome. The colors are vibrant. Whether I'm watching my favorite movies, sports events, or playing video games, the images are crystal clear, with excellent detail and depth. I recommend this product.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 19, 2023
Reviewer name: Kr1sS129
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] Amazing image, great quality picture and features are simply excellent. 5 stars hands down. 65 inches feels even bigger with all the image being displayed around those 65 inches. Quickly being able to switch between apps with no lag.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 8, 2023
Reviewer name: BigDave2747
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] Mt tv is used from streaming and gaming by my daughter. I explored it upon set up and it looked good and was very responsive. The remote is very easy to understand as well. It has great picture quality and accessibility.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Brand Ambassador

Hi BigDave2747, Thanks for your purchase and review of the CU7000D TV. It's wonderful to hear that your daughter is enjoying the online gaming and streaming available. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor