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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 541-550 of 1,257 reviews
Oct 22, 2023
Reviewer name: JPWW919
5 out of 5 stars
5 out of 5 stars review

Good TV for my needs

[This review was collected as part of a promotion.] I finally upgraded my old TV due to screen size. This TV fits my space and is exactly what I needed. Picture quality is good. I can download apps to my streaming services. When I had an audio issue, I contacted Samsung support. I was helped with understanding and empathy. I am happy with this TV and service.

Review from Samsung US
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May 29, 2023
Reviewer name: Pebbles
5 out of 5 stars
5 out of 5 stars review

Great tv features

[This review was collected as part of a promotion.] I use my tv for watching tv ,streaming movies i like the fact that i can control it using my phone my kids love to use it to play games and,easy to set up clear picture love all my samsung products. Thank u

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 6, 2023
Reviewer name: Zeenachan
5 out of 5 stars
5 out of 5 stars review

Quality TV

[This review was collected as part of a promotion.] I use my TV for streaming, watch news and local channels. Multiple apps available so there's no need to download. It also remembers my favorite and most watched channels. Picture quality is awesome and the volume is excellent, do not need to add additional speakers

Review from Samsung US
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Sep 13, 2023
Reviewer name: RJones28
5 out of 5 stars
5 out of 5 stars review

Loving itttt

[This review was collected as part of a promotion.] I love my tv. I love that I can customize my screen. I love that when I lose my remote, I can use my phone to control it. Also, I can use Alexa to control it as well. Samsung TV has tons of channels the can be watched and I can easily install apps.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 25, 2023
Reviewer name: xwildxcardx
4 out of 5 stars
4 out of 5 stars review

Great TV for anything

[This review was collected as part of a promotion.] Amazing picture quality, images are very sharp. Handles upscaled games well, good refresh rete. Remarkable features, easy navigation in menus or switching inputs. Solid construction, sturdy frame/body suitable for mounting

Review from Samsung US
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Aug 10, 2023
Reviewer name: Jmewitch
5 out of 5 stars
5 out of 5 stars review

Awesome tv!

[This review was collected as part of a promotion.] Mostly used for streaming TV and movies. Love this TV and it's crystal clear quality. I could not live without this TV I love it more than my family. They are great don't get me wrong but the TV doesn't complain

Review from Samsung US
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Jul 5, 2023
Reviewer name: Damama
4 out of 5 stars
4 out of 5 stars review

This product has a great picture and sound.

[This review was collected as part of a promotion.] The picture on the TV is vivid and clear. The sound has a very large range and is clear regardless of where you sit in the room. I wish this model had voice control and additional apps however, it does offer all the main apps.

Review from Samsung US
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Jan 10, 2024
Reviewer name: watcheseverynight
1 out of 5 stars
1 out of 5 stars review

Horrible TV

I bought this TV two weeks ago on December 27th and I have downloaded the Netflix and ESPN app and they do not work. I also have been having a bunch of issues trying to get any of the downloaded apps to work. I have updated everything and deleted everything and reinstalled all of the above and this TV still is terrible.

Review from Samsung US
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reply from Samsung Specialist

watcheseverynight, Thank you for sharing details of your experience with apps. This may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 11, 2023
Reviewer name: Juanhamb10
5 out of 5 stars
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I use my tv for watching cable ,streaming and playing video games. I love that I'm able to stream movies directly from my laptop computer. I also love that it has great picture quality and its easy to connect to my pc and my wireless headphones

Review from Samsung US
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Jul 5, 2023
Reviewer name: Kflash89
4 out of 5 stars
4 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] The TV has been a great value and functions well with other items; alerts for washer and stove that are also Samsung products. Processing is a little slower than I would like but not terrible. Picture quality is great but most tvs made in the last decade have a great picture.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511