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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,386 ratings1,257 reviews
  1. 5 stars73% (1,005)
  2. 4 stars19% (262)
  3. 3 stars4% (59)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 511-520 of 1,257 reviews
Oct 17, 2023
Reviewer name: Gatorshark
5 out of 5 stars
5 out of 5 stars review

Awesome TV

[This review was collected as part of a promotion.] I use my product for everything I do from work to gaming. It is crystal clear and I love this tv. I wouldn't buy any other brand for my home. It's a great brand for my house because it makes me feel comfortable with my own home and my own space.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 8, 2023
Reviewer name: Bwade80
5 out of 5 stars
5 out of 5 stars review

Nice quality TV. Easy to set up easy to work

[This review was collected as part of a promotion.] I use this TV just on a general basis to watch games. just play games with the family and all stuff like that. I have all your apps Is accessible right there on the home Screen. This just just like every other Samsung product I own simple easy and great product.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 8, 2024
Reviewer name: troyjr1994
4 out of 5 stars
4 out of 5 stars review

Surprisingly Good!

[This review was collected as part of a promotion.] This TV is on the lower end of the price scale for Samsung TVs, but you wouldn't be able to tell the difference because the picture quality is very good, interface is intuitive and setup was easy. This is a great TV...so, if you're looking for a nice TV for a great price, I highly recommend it.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: Jaxxmc
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] I never seen a picture like this before in my room , it makes me never want to use another tv ever then frames are amazing. Very good and bright picture every time I turn it on and have no problems.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jul 8, 2023
Reviewer name: Highly
5 out of 5 stars
5 out of 5 stars review

Great Picture and Sound

[This review was collected as part of a promotion.] Worth every penny. I won't buy another brand Samsung has the best picture and sound quality in my opinion. Every room in the house has a Samsung tv ranging from a 50-70 inch. I won't buy anything else

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 18, 2023
Reviewer name: Urface
5 out of 5 stars
5 out of 5 stars review

This tv has clear picture

[This review was collected as part of a promotion.] I use my tv to play my ps5 and my switch its real easy to switch between them all i have to do is turn on the system and it automatically goes to the game screen. I also use it to connect my phone to my tv and its easy to connect to it

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 6, 2024
Reviewer name: tvchampion
4 out of 5 stars
4 out of 5 stars review

Amazing visually but hard to navigate

Five stars for visual quality and three stars for user experience navigating the TV - annoying when a given app stops working. For example, when a TV app is stuck in a channel, turning the TV off and then on does not quit the app. So you come back to the same channel and get stuck there time and again. I had to unplug and plug back in to get out of that stuck channel.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
May 31, 2023
Reviewer name: Stefanzo
5 out of 5 stars
5 out of 5 stars review

Great tv with a lot of features

[This review was collected as part of a promotion.] We love our Crystal UHD 70" tv. The Tizen built-in computer provides a great deal of features that make this tv our favorite in a house with 4 other tv's. The picture clarity is also amazing and one that has us fully engaged in everything we watch. We have already recommended this to our friends and family, who were also blown away when they saw the quality.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Oct 17, 2023
Reviewer name: Bbuller57
5 out of 5 stars
5 out of 5 stars review

Sensational Quality

[This review was collected as part of a promotion.] This tv is remarkable. We have watched everything from football to the nature channel and it delivers incredibly clear and bright quality. It is the best tv we have ever owned and we would highly recommend it to anyone.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
Jan 10, 2024
Reviewer name: watcheseverynight
1 out of 5 stars
1 out of 5 stars review

Horrible TV

I bought this TV two weeks ago on December 27th and I have downloaded the Netflix and ESPN app and they do not work. I also have been having a bunch of issues trying to get any of the downloaded apps to work. I have updated everything and deleted everything and reinstalled all of the above and this TV still is terrible.

Review from Samsung US
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Specialist

watcheseverynight, Thank you for sharing details of your experience with apps. This may be related to your network connection and quality. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your apps performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist