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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 511-520 of 1,254 reviews
Aug 9, 2024
Reviewer name: SingleLayerGake
5 out of 5 stars
5 out of 5 stars review

Overall A Great TV

[This review was collected as part of a promotion.] I use the TV to watch shows and movies. I had to put the TV "together" by myself and it was easy. I connected the Samsung sound bar - all very easy. The images are clear and the sound is good too. The remote is very easy to use. I have no compliants.

Review from Samsung US
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Aug 2, 2023
Reviewer name: Lilreds65
4 out of 5 stars
4 out of 5 stars review

This is a great television for streaming!

[This review was collected as part of a promotion.] I absolutely love streaming on this television! The clarity is wonderful. I only wish I would've gotten a larger size television! It's very easy to navigate the remote. Another wonderful feature about this television is the sound! I wear hearing asides, and the clarity of voices is wonderful. The majority of the time I use the television, I don't even wear my hearing aids!

Review from Samsung US
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Oct 18, 2023
Reviewer name: Paradox1391
3 out of 5 stars
3 out of 5 stars review

Clear picture, limited functionality.

[This review was collected as part of a promotion.] I guess I should start by saying that I'm an Android developer and therefore my criticism is going to be a little harsher than most just based off of that factor. Samsung TV is the most restrictive Smart TV on the market. You can't really download most of the third party apps due to the fact that it runs on Tizen, which unlike every other smart television on the market cannot run most APKs or Smart TV apps. The limited amount of apps that they do have in the app store seems to be mostly junk and filler and I'm pretty sure a few of them are just cleverly disguised phishing apps; especially apps that claim to help you share your devices screen to the television which is a standard feature built into Samsung TVs..... I guess what I'm trying to say is, despite it's excellent base model, the lack of customization, lack of administrative control, and lack of developer accessibility honestly makes this the worst TV I own. If you're not planning to use it for any kind of development or going to try and put third party apps on it it's probably the best TV on the market. I just like to do more with my devices. I'm also upset with my Samsung Galaxy s23 ultra because of the same type of restrictions. I still use my OnePlus 10 pro even though it's got an equal amount of restrictions on it I managed to bypass them and can't on this Samsung for whatever reason. So congratulations on making your security tight, maybe make that optional in the future and you'll have the devs money

Review from Samsung US
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reply from Samsung Advisor

Hi Paradox1391, Thank you for taking the time to send us your thoughts on the CU7000 TV app selection. Your feedback is important and will be shared with our product design teams. The CU7000 does have a built-in app store offering hundreds of apps, including Netflix, Prime Video, Hulu+, Spectrum TV, and many more. I recommend ensuring your Firmware is up to date and you turn on auto-updates so you do not miss any new updates that may include new apps. To do so, go to Settings> Support> Software Update. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Sep 13, 2023
Reviewer name: MisterCed
5 out of 5 stars
5 out of 5 stars review

Smart TV at a Smarter Price

[This review was collected as part of a promotion.] My Samsung UHD TV is the key component of our family entertainment after a long day. We bond around gaming, watching Youtube videos and streaming shows on Max, Disney+, Hulu, Apple TV, Netflix, and Tubi. On Saturday mornings, we play Apple Music while we clean the house. We also watch Samsung TV and stream our cable service to watch live broadcasts like the games. My favorite features about the t.v are, it's sound, the ability to bluetooth to our surround system, the picture and the home screen. The colors are vivid, the contrasts sharp, and that 4K is great! I have all of my most used apps on the home screen, which makes the interface easy to navigate to my favorites. The best thing, to me, is the Alexa compatibility. It helps me conserve energy and control the t.v with voice commands. I use it in an Alexa skill for every morning. It turns on so I have the news playing with the time on the t.v so I can know if I'm on time. When i leave, it turns off. We also use this feature while on vacation to create the illusion that we are home. There is a lot of feature built into this television. Those feature really make this a Smart T.V. I even feel smarter for buying it.

Review from Samsung US
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Apr 29, 2024
Reviewer name: HookedonSamsung01
5 out of 5 stars
5 out of 5 stars review

58" cu7000 smart tv

[This review was collected as part of a promotion.] Been wanting to upgrade my old Samsung plasma. This new TV has been awesome, picture is fantastic and clear. Sometimes watching outdoor shows you can almost smell the plants that are being shown. I chose the 58" because it's not too big but big enough to feel like you are there, and right in the middle of everything that's going on. I use it to stream, hardly ever using my old roku box at all. Switching from streaming and air TV is a breeze, not like other tvs I've seen at family members houses. If I get half the time use from this one that my old plasma lasted I will say money well spent, I am hooked on the Samsung brand!!

Review from Samsung US
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Sep 20, 2023
Reviewer name: SamC
3 out of 5 stars
3 out of 5 stars review

Horrible remote

Second Samsung I've purchased. Pleased with the TV however the remote is horrible. It's small and buttons are difficult to identify because print is so small. The lack of actual number buttons on the the remote makes it cumbersome to use. Will never purchase another Samsung TV again without checking out the remote.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi SamC, We appreciate your feedback on the CU7000 TV Remote. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear. You can find more information regarding the remote on pages 24-26 of the full user manual. You can learn how to use the Samsung Smart Remote. Home> (left directional button) Settings Support Remote Control Guide Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Mar 25, 2024
Reviewer name: Chuyms
5 out of 5 stars
5 out of 5 stars review

Review 75 inch tv

[This review was collected as part of a promotion.] I love my tv, the colors, the sharpness, the way it makes you feel like you are in a movie theater. The only thing im not a fan of is the software, it feels like an old phone, sometimes is fast and sometimes it takes an eternity to load whatever.

Review from Samsung US
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May 28, 2023
Reviewer name: Jessgrew
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] Picture is clear and sound is great! This makes the picture looks like real life images. Makes watching TV enjoyable. I love watching shows on this since, it's my down time from school. Great streaming on roku channels.

Review from Samsung US
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Oct 17, 2023
Reviewer name: TheTechGuy
5 out of 5 stars
5 out of 5 stars review

Great TV with all the features you could want.

[This review was collected as part of a promotion.] Love the direct ethernet connection. Streaming from phones is flawless. Also using the DeX feature from a phone is a great option. All the apps you can want are native on the OS of the TV. I use Hulu the most and with the direct ethernet connection there is never any buffering or lag. The screen quality is amazing with perfect clarity. I would definitely recommend this TV to anyone.

Review from Samsung US
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Jul 5, 2023
Reviewer name: Mazdadroid381975
5 out of 5 stars
5 out of 5 stars review

Best TV Purchase I've ever made

[This review was collected as part of a promotion.] This is by far the best TV I have yet to purchase. The picture from the screen is amazing. The colors and blacks are outstanding. It was so easy to set up and to start watching a movie and playing games on my console. The smart apps are easy to find and use. No its not a QLED, but for the money, it is the best TV you can buy.

Review from Samsung US
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