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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars
1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 491-500 of 1,254 reviews
May 31, 2023
Reviewer name: Bouge1957
5 out of 5 stars
5 out of 5 stars review

Great TV. Easy to set up.

[This review was collected as part of a promotion.] Great TV. 100% wifi set up. Very easy. Migrating my streaming accounts was very easy. The Samsung TV app is very nice. The remote could be a bit sturdier. The back pops off easily. Otherwise, I highly recommend it.

Review from Samsung US
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Sep 27, 2023
Reviewer name: turborfh
4 out of 5 stars
4 out of 5 stars review

Very, Very Good Value

I purchased this 4K 43" smart TV for the second bedroom of our condo, to replace a Samsung 40" LCD television which I bought 12 years ago and have moved to another location. In this size of television, it is by far the best quality for the price. Stick with Samsung, or, if you want top quality for more dollars, purchase a 4k high definition Sony.

Review from Samsung Canada
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Jun 5, 2023
Reviewer name: Timperr
5 out of 5 stars
5 out of 5 stars review

Fantastic!

We first purchased an LG model (wife wanted it) we were unable to connect to our Samsung Sound bar. Returned that TV and got this Samsung, what a difference! Easy to connect and navigate, user friendly! The picture blows away the LG`s! Just a much, much better TV! And the price was unbelievable!

Review from Samsung US
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Feb 1, 2024
Reviewer name: Tvtime
4 out of 5 stars
4 out of 5 stars review

Great picture

Overall happy with the tv. Picture is very good. Software is a little wonky at times. Just plan on a sound bar as sound is tinny in large room. Disappointed it does not have the art frame option as it says online. Seems like this membership club model got that feature nixed. I get a lot of compliments on the beautiful picture the tv has. This is my first Samsung tv in 20 years and I'm happy I chose this one. Let's hope it lasts longer than my last one which made 18 months.

Review from Samsung US
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Aug 8, 2023
Reviewer name: BobRoss
5 out of 5 stars
5 out of 5 stars review

Fantastic Colors!!!

[This review was collected as part of a promotion.] I just love how this TV looks in my living room. It catches every little tiny color and aspect in every pixel. Overall, an amazing purchase to my home. My family absolutley love it and my kids enjoy it.

Review from Samsung US
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Jul 22, 2024
Reviewer name: Tech2U
3 out of 5 stars
3 out of 5 stars review

It is a decent TV

[This review was collected as part of a promotion.] This is my second Samsung TV and like Samsung TV extra channels but I wish it had the quick channel guide like my 50" has so I can quickly navigate back to previous channels. I like how it can connect to any device. The picture quality is not as good but should be better for the picture size. Should offer Voice Activation and AI updates for this model would be great.

Review from Samsung US
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Jul 7, 2023
Reviewer name: Dreamshopping
5 out of 5 stars
5 out of 5 stars review

The product have great functionalities.

[This review was collected as part of a promotion.] The product . This product is a great buy and is highly recommended. The Samsung CU7000 is a good TV overall. It connects directly to the internet via wifi, enable free and seamless streaming. It comes with free channels, and is particularly good at playing bright fast-paced video games, as it has a great response time in bright scenes and a very low input lag in Game Mode. It is a good TV to watch sports as fast, bright action looks clear. It's also great at watching movies on DVD, as it has decent contrast. However, its low overall brightness in both SDR and HDR combined with its poor reflection handling makes the TV into being a pseudo dark room TV, and its poor viewing angle gives poor viewing pleasure in a group due to its colors quickly shifting and dimming moving away from the center.

Review from Samsung US
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Jul 16, 2023
Reviewer name: WastedW
3 out of 5 stars
3 out of 5 stars review

Not recommended

Bought this a few weeks ago to replace my Samsung Q60. This is certainly a down grade but I can't afford similar quality because I can't keep replacing TVs if my son is going to keep breaking them. Picture sucks because the light comes from the side and not the whole screen (array). What bugs me the most is that this tv seems to mute when a commercial comes on but flickers on and off when the show starts and then keeps on mute for some reason. Not a good downgrade

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, Thank you for your feedback on the CU7000 TV. Please know we are here to help. If you are noticing the volume changing when the content on your TV changes, then this is most likely due to a feature called Adaptive Sound. Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. To disable this feature, go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Aug 9, 2024
Reviewer name: SamsungTv
5 out of 5 stars
5 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] This TV has great sound and picture. I watch baseball games a lot and the picture is so crisp and detailed. The menu has many options.Overall this has to be one of my best purchases. I highly recommend it.

Review from Samsung US
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Jul 2, 2024
Reviewer name: BruWats
5 out of 5 stars
5 out of 5 stars review

Amazing color and 4K definition

[This review was collected as part of a promotion.] My previous Samsung flat screen lasted nine years. This new one cost about half with many of the same features. I like the apps and Samsung TV+ because there's so little of interest on broadcast TV.

Review from Samsung US
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