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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 31-40 of 1,254 reviews
Jan 8, 2024
Bob Gonzalez
5 out of 5 stars review

Verified Purchase

Greatest TV ever!!!

I bought this Samsung 85in flat-screen TV and love it. It's the best TV i have ever had!!! I also have a Samsung soundbar and watching movies makes it an incredible experience!!! I love it!!!

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Jan 19, 2024
Tami
5 out of 5 stars review

Verified Purchase

Nice picture and love our tv

First tv was broken when delivered. Contacted customer service and received a new tv. It took awhile because someone dropped the ball but Sam's made it right. Now having the broken tv picked up was a pain in the neck. But love our new tv.

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Jul 15, 2023
SamsungFan100
5 out of 5 stars review

Quality picture, worth every dollar

[This review was collected as part of a promotion.] Bought this TV as my main one for my living room and I just love it. Its hard to find real quality TVs but Samsung knows how to deliver. I love the Smart features offered, the build in streaming services and the ease of navigation makes it so seamless to adapt to. Not to mention the crisp audio as well. This TV is worth it.

Review from Samsung US
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Apr 8, 2023
MovieTVlover
1 out of 5 stars review

Great possibilities just next yet.

I was so disappointed in this TV. Install was easy, picture was amazing. Software has too many bugs. Auto screen controls shorted out and lost picture after a week. Screen went black could her sound, which was weird as no apps were open. Return it and went with another brand.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi MovieTVlover, Thank you for your review of the CU7000D TV. Please know that we are always here to help and may have been able to assist you with any issues you were experiencing. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. We hope to regain you as a customer in the future. ~ Samsung Advisor

Jul 6, 2023
Anonymous
5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] I've been in love with my 50 inch Crystal Ultra HD4K since i bought it. It has a great picture and sound. It was easy to hang on the wall, I had no problems with the install. Only thing bad is the remote that comes with it. I wish it was alittle bigger.

Review from Samsung US
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Jan 6, 2024
pks2023
1 out of 5 stars review

Horrible TV with horrible remote

It's a horrible TV with a horrible remote. The remote is useless. If you want to change the channel, you have to go through the pain of pressing buttons multiple times. The remote has a color button but not sure what its is usage and it is not explained anywhere. Turning the close caption ON and OFF is another pain area. You can set the close caption position but it won't stay. Remote is smart but useless. My ten-year-old remote has better usability than this smart remote.

Review from Samsung US
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reply from Samsung Specialist

pks2023, We appreciate you sharing your thoughts on the remote included with your CU7000D TV - we'll be sure to pass this along to our design teams. Please know that while Closed Captions can be enabled through the TV's menu (Settings > All Settings > General & Privacy > Accessibility > Caption Settings), you may also have to enable them within specific app settings (Netflix, Hulu, etc.). If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Dec 24, 2023
Joeb
5 out of 5 stars review

Verified Purchase

Samsung 85”

Good picture!

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Dec 20, 2023
Gloria M9
5 out of 5 stars review

Verified Purchase

This is the TV that we looking for and we loved.

Great quality, great value buy at Sam's club

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Dec 23, 2023
Bob K
5 out of 5 stars review

Verified Purchase

Great Price

Great TV with Clear Picture

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Nov 28, 2023
Bigdtay
5 out of 5 stars review

Verified Purchase

Far as the eyes can see

Had it for three weeks. Works really good. Just what I wanted.

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