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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 181-190 of 1,254 reviews
Jan 5, 2024
Sherry
4 out of 5 stars review

Verified Purchase

Great Purchase

Works great. Very good picture

Helpful?5LGXVQOCK4DK13976515511
Jan 23, 2024
Polyman203
5 out of 5 stars review

Verified Purchase

Tv

Excellent TV for the price. Highly recommend getting this TV.

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Nov 28, 2023
Justin w
5 out of 5 stars review

Verified Purchase

Great tv and price

Very happy with the tv and its performance and features. Can't beat the price

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jan 4, 2024
Darren herrick
3 out of 5 stars review

Verified Purchase

Samsung tv

Works fine good picture better than lg I think anyways

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Jan 19, 2024
Leigh Anne paul
5 out of 5 stars review

Verified Purchase

Best tv I ever owned

I love it and its so fast. Excellent picture quality

Review from Samsung Canada
Helpful?5LGXVQOCK4DK13976515511
reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 30, 2024
Bobcoquitlam
5 out of 5 stars review

Verified Purchase

Great viewing experience , seamless integration

Quality and clarity , value for money, easy installation

Review from Samsung Canada
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Dec 27, 2023
NeilE166
4 out of 5 stars review

Verified Purchase

65",, Crystal UHD 4K Smart tv

Beautiful TV. Love it. I ambglad I made this purchase.

Review from Samsung Canada
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Dec 8, 2023
225ultra
2 out of 5 stars review

Horrible Remote

I bought this TV a month ago. Picture is good and so is the color. The remote is horrible. It's super small, it's virtually impossible to use in a dark room. And, I Are you there? can't use the volume buttons, they will not work. They do something completely different then adjust the volume up and down. I had to load the app on my phone in order to turn the volume up and down. I checked the instructions and I Seriously looked on line, neither were any help. Very displeased with this purchase because of that reason.

Review from Samsung US
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reply from Samsung Advisor

Hi 225ultra, Thank you for reaching out and letting us know about the issues you are experiencing with your remote. Please try the following troubleshooting steps: First, please remove the batteries from your remote, and then hold the Power button for eight seconds to reset the remote. Then, reinsert the batteries and try to use the remote again. Next, Check if the remote is sending an IR signal. Take either a digital camera or use the camera on your phone or tablet. Point the remote at the camera, and then press and hold the Power button on the remote. As you hold the button down, look at the camera's screen. If the remote is sending an IR signal, you will see a colored light coming from the remote control. If you do not see the IR light, replace the batteries with fresh ones and try again. If you still do not see the IR light, then replace the remote. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Dec 29, 2023
JSki
1 out of 5 stars review

Unreliable TV

I bought a 43” Samsung. Great picture but within one week the TV would not turn on or react to the remote (even added new batteries). I returned the unit and bought another one. This one did the exact same thing in only three days. Not a Vizeo fan but decided to go that route. Very good choice so far.

Review from Samsung US
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reply from Samsung Advisor

Hi JSki, Thank you for taking the time to provide feedback on your CU7000 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 8, 2023
BCLIVES
3 out of 5 stars review

New but Old

[This review was collected as part of a promotion.] A little slow on transitioning apps. Loading time is fabulous. Lightning speed. Use TV for streaming apps alot and it seems the.platform was previous generation. Picture is amazing. The settings feature could use a different platform. Hard to navigate.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi BCLIVES, We appreciate your feedback on the CU7000D; please know it will be shared with our internal teams. If you are experiencing issues with slow transitioning between apps, I recommend performing a cold reboot on the TV. To do so, hold down the power button on your Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. If you have any questions or need any help with Settings, please do not hesitate to reach out to us. You can call us 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor