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Customer reviews for SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA for
SAMSUNG 85" Class CU7000-Series Crystal UHD 4K Smart TV with HDR - UN85CU7000DXZA
4.6 out of 5 stars
stars1,383 ratings1,254 reviews
  1. 5 stars73% (1,004)
  2. 4 stars19% (261)
  3. 3 stars4% (58)
  4. 2 stars1% (20)
  5. 1 star3% (40)

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Showing 1,211-1,220 of 1,254 reviews
Feb 25, 2024
Agie Age
5 out of 5 stars review

Sound is nice

I purchased it during the holidays I love my tv . I'm glad I purchased it

Review from Samsung US
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Jan 8, 2024
Anonymous
5 out of 5 stars review

large

Happy so far. Has a nice clear picture. I don't want to have to put in more!

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jun 6, 2024
Alpha Egide baseme
2 out of 5 stars review

Great features and new look for Samsung Galaxy A14

I bought this about Last year but it is still new and I get new features everyday

Review from Samsung Canada
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Jun 1, 2024
phuck
1 out of 5 stars review

slow and poor picture quality

poor picture and slow smart dumb tv. do not buy one it is garbage

Review from Samsung Canada
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Dec 28, 2023
Superboarder
5 out of 5 stars review

Great TV

Second Samsung TV. Great value for such exceptional quality!

Review from Samsung Canada
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May 31, 2024
Insiderinfo
5 out of 5 stars review

Great 4k tv for the price

So far so good… still quite new… but enjoying so far

Review from Samsung Canada
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Dec 14, 2023
NickP 67
5 out of 5 stars review

55 inch Smart TV.

So far I'm very happy with this television. Nice clear, sharp picture, easy set-up.

Review from Samsung US
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Jan 1, 2024
john ducharme
4 out of 5 stars review

Good product perfect for m'y usage so far

Love it so far but Time will tel if i will stil love it in a few years

Review from Samsung Canada
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reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Jul 6, 2023
Former Samsung purchaser
1 out of 5 stars review

Garbage

Smart hub software will not update TV is a piece of garbage

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi there, I'm very sorry that you are experiencing issues with your CU7000 TV Software. Please know we are here to help. First, let's try to run a cold boot on your TV. Hold down the power button on your TV remote until the TV shuts off and turns back on again. Then go to Settings> Support> Software Update. If you still cannot update your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. I hope this resolves your issue! If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor

Oct 26, 2023
Otto
5 out of 5 stars review

very nice features

I bought this about 3 weeks ago. I am very satisfied with the picture and sound.

Review from Samsung US
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