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Customer reviews for Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct. for
Cascade Platinum Plus ActionPacs Dishwasher Detergent Pacs, Fresh Scent, 81 ct.
4.8 out of 5 stars
stars10.2K ratings3,203 reviews
  1. 5 stars90% (9,212)
  2. 4 stars7% (743)
  3. 3 stars1% (129)
  4. 2 stars0% (51)
  5. 1 star1% (146)

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Showing 141-150 of 3,203 reviews
Sep 19, 2024
Maureen J Jouett
5 out of 5 stars review

Verified Purchase

Discount price made purchase even better

Purchased this standard replacement item that I did not need right away but had a $5 discount so I said "Why not". This is a great product and the $5 off made it all the more attractive

Helpful?58NJI6VAKRJC13974465128
Jul 26, 2024
Sg
5 out of 5 stars review

Verified Purchase

"Save Time & Money with Quality"

Get more for your money don't have to purchase every month and good quality purchase. I like the way cascade cleans my dishes and leaves no spots. Also use cascade rinse.

Helpful?58NJI6VAKRJC13974465128
Jan 23, 2026
DeterguntMan
1 out of 5 stars review

Mispronounced word in Commercial - 'Detergunt'

Have you seen the AI generated commercial where the dishwasher Repairman states: It's most likely your detergent.' The voice pronounces detergent 'detergunt'. It's a terrible overlooked detail on the marketing side. Another Boo-Boo AI mishap. Beurk!

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
May 20, 2025
anonymous
5 out of 5 stars review

Verified Purchase

good transaction

Review from walmart.com
Helpful?58NJI6VAKRJC13974465128
Jul 31, 2023
HeyPaula325
1 out of 5 stars review

TERRIBLE!!!!

I used the Cascade Platinum for many years and I was never disappointed. After bringing this home from Sam's Club, I realized it was the Platinum Plus. I figured it was improved. I figured WRONG!!! I not only had to rewash some of the dishes, but the copper bottoms of my pots were tarnished!! The regular Platinum left the copper shiny! This was the main reason I used it!!! I don't know why companies have to " improve" a product that already works well!! I WILL be shopping for another product!! If I could give this 0 stars I would!!

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

Thank you, Paula, for sharing your experience with Cascade Platinum Plus ActionPacs, with Fresh scent. Please know, we always want you to receive the clean you expect. It may be helpful to know that discoloration does not affect the food being cooked, but you need to be sure to only put dishwasher-safe dishes in the dishwasher. If you're not sure, check with the manufacturer or review the manufacturer's care instructions. When in doubt, wash by hand, and never wash old, worn, or antique items, or family heirlooms in the dishwasher. Many metallic items, such as aluminum and copper, aren't dishwasher-safe. Need more help? Give us a ring any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 765-5516.

Sep 19, 2025
lindsayramstetter_6392
5 out of 5 stars review

Clean dishes and a fabulous smelling kitchen

[This review was collected as part of a promotion.] Cascade Platinum Plus Action Pacs in Fresh Scent work great! My dishes came out sparkling clean with no residue, and I love how my whole kitchen smells fresh after running the dishwasher. It makes cleanup so much easier and leaves everything looking and smelling wonderful. Definitely recommend!

Review from influenster.com
Helpful?58NJI6VAKRJC13974465128
Dec 20, 2023
SF
1 out of 5 stars review

Verified Purchase

Terrible Delivery

The item was never delivered!! Sam’s Club is using some outside sources for delivery now and it’s the worst!! I ordered coffee K cups last week and when the box of K cups was delivered it was never put in another box with a delivery sticker on it with my name and address on it. They just delivered the box K cups. Thank God the girl at the front desk remembered that I had ordered the K cups previously so that’s why I received them. If it would have been given to another person I would have never received them. Sam’s Club needs to go back to Fed Ex for deliveries instead of trusting some other idiots.

Helpful?58NJI6VAKRJC13974465128
reply from Cascade

We're sorry you had this experience. Please contact Sam's Club directly at 1-888-746-7726 for further information.

Dec 11, 2025
Snab10
1 out of 5 stars review

terrible product does not work at all

I have a brand new high end dishwasher ( GE Cafe ) I recently switched to Cascade platinum plus and I am very very disappointed. The packs do not dissolve completely and I have to run my dishwasher a second time to rinse the left over soap/chemicals off my dishes and dishwasher. Dishes remain dirty and I have to handwash.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Oct 5, 2025
MidwestMama
1 out of 5 stars review

Doesn't dissolve properly. Not worth the extra cos

I'd leave no stars if that was an option. The product routinely doesnt dissolve in the dishwasher. I have used it both on the 1 hour setting and the 3 hour setting and it still only barely dissolved. Not worth the extra money! Sticking with the liquid that's way cheaper and way more effective.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128
Dec 29, 2025
Nyylover88
2 out of 5 stars review

Doesnt work as advertised.

I have been using this pods since we purchased the dishwasher from new. I will tell you this... Theres many times I have to rerun the dishwasher mind you we dont even overload ours... Their claim that keeps the filter clean is also not real for us. We still have to clean our filter every 2 days or so. We run our dishwasher 1 per day at a minimum because we dont over run it with things. I will be trying another company soon too compare and have a different visualization as to wich works better. Specially when your paying such a high price for the product.

Review from cascadeclean.com
Helpful?58NJI6VAKRJC13974465128