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Customer reviews for Oral-B iO Series 2 Electric Toothbrush, Pure White & Night Black, 2pk., 3 Brush Heads for
Oral-B iO Series 2 Electric Toothbrush, Pure White & Night Black, 2pk., 3 Brush Heads
4.6 out of 5 stars
stars872 ratings579 reviews
  1. 5 stars80% (696)
  2. 4 stars11% (97)
  3. 3 stars4% (33)
  4. 2 stars1% (12)
  5. 1 star4% (34)
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Showing 31-40 of 579 reviews
May 6, 2026
WrongHeadHeadache
1 out of 5 stars review

Great Toothbrush—Just Don’t Buy the Wrong Head

The toothbrush itself works well and delivers solid performance—it’s a good value and does exactly what you’d expect from an electric toothbrush. However, I’m giving it one star for a few key reasons. The three brushing modes feel unnecessary and don’t provide much practical benefit in everyday use. The bigger issue is the brush head compatibility. The included heads aren’t matched in a clear or intuitive way, and if you’re not careful, it’s easy to purchase the wrong replacements at a significantly higher cost. The lack of a straightforward, interchangeable brush head system feels poorly thought out. It comes across more as a marketing decision than one focused on customer convenience, making upkeep more confusing and expensive than it needs to be. Overall, the toothbrush itself is fine—buy it if the price makes sense—but be cautious when it comes to replacing the brush heads.

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reply from Oral-B

Thank for sharing that you feel our iO Series 2 brush delivers a solid brushing performance. We also appreciate your sharing that you don&#39;t find the different brushing modes make a difference in your brushing experience, and that you find the labeling of our Oral-B replacement brush heads confusing. A lot of thought goes into the design of our products and packaging, to create appealing features, and we offer a range of product versions for the varied needs and preferences of our consumers. Your feedback is important to us, and we’re always glad to help with any questions or concerns. If you&#39;d like to talk more, please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.<br />

Jun 4, 2025
Linda
2 out of 5 stars review

Verified Purchase

Electric toothbrush

The toothbrush head lasted less than a month

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reply from Oral-B

Thank you for taking the time to share your feedback with us, Linda. We’re sorry to hear the brush head for your Oral-B iO 2 lasted less than a month. We’ll share your message with our Quality Team. Please know that our brush heads undergo many quality checks to ensure you receive them in perfect condition. The brush heads for our power toothbrushes have an expected lifespan of three months, based on a brushing time of 2 minutes twice daily. If your brush head isn’t lasting for its expected lifespan, it could be caused by brushing too hard, as too much pressure makes the bristles wear faster. Rinsing a toothbrush under hot water or soaking it in a solution will also soften the bristles, causing them to wear out more quickly. Please call us at (800) 566-7252 so we can learn more about your iO brush head refills and help you get the most out of them.

May 24, 2025
Ang I
5 out of 5 stars review

Verified Purchase

Great!

Works great. They are exactly what i expected.

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Aug 14, 2025
Jan
5 out of 5 stars review

Verified Purchase

Must have

These are awesome! Just switched to the round head and love it!

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Aug 31, 2025
Mohammed
1 out of 5 stars review

Verified Purchase

Doesn’t worth one dollar

Need to be on charge all the time to work for one minute

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reply from Oral-B

Thank you for getting in touch with us about your experience with the iO2 brush, Mohammed, and we're happy to help you. We’re sorry for the difficulties with it not staying charged for a brushing cycle, and we want to make it right. Your satisfaction is very important to us. We’d like to send you a new iO2 handle. Please give us a call at (800) 566-7252, and we're happy to get the process started so you can be brushing for the recommended 2 minutes soon.

Sep 7, 2025
Gil
5 out of 5 stars review

Verified Purchase

Teefers

My teeth are cleaner than ever!

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Sep 7, 2025
Sandra
5 out of 5 stars review

Verified Purchase

Great Oral B product at a great price

Great product at a grest price

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Aug 20, 2025
Banks
5 out of 5 stars review

Verified Purchase

The best toothbrush I’ve ever used

This is the first toothbrush that cleaned my teeth like a dentist would have done!

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Sep 29, 2025
Phyllis
5 out of 5 stars review

Verified Purchase

Great price

Excellent product

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Mar 14, 2026
San Diego tooth brusher
3 out of 5 stars review

Problems with IO brush.

Been using Oral b's for awhile New to the IO model. I understand the red light indicates when brushing too hard, but I can't see it unless brushing the back of my top teeth. Other models had a slight vibration when brushing too hard. Also the battery just dies without warning. Other models would beep when done indicating the battery needs to be charged. A heads up to needing to be charged. The brush head does not last three months, probably because I am brushing too hard since I can't see the red light.

Review from Oralb.com
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reply from Customer Care

Thank you for your feedback. We’re sorry to hear that you’re unhappy with the features of your brush. Please be assured that our products undergo many quality checks and testing to ensure they arrive in perfect condition and are something you’ll enjoy. The brush head bristles can wear faster by applying too much pressure, rinsing a toothbrush under hot water, or soaking it in a solution. Your feedback is helpful, and we’d like to hear more. When you’re able, please call us at (800) 566-7252 so we can assist you further.