Thank for sharing that you feel our iO Series 2 brush delivers a solid brushing performance. We also appreciate your sharing that you don&#39;t find the different brushing modes make a difference in your brushing experience, and that you find the labeling of our Oral-B replacement brush heads confusing. A lot of thought goes into the design of our products and packaging, to create appealing features, and we offer a range of product versions for the varied needs and preferences of our consumers. Your feedback is important to us, and we’re always glad to help with any questions or concerns. If you&#39;d like to talk more, please give our Oral-B Team a call at 1-800-566-7252 from 9AM -- 6PM EST Monday–Friday.<br />

Thank you for taking the time to share your feedback with us, Linda. We’re sorry to hear the brush head for your Oral-B iO 2 lasted less than a month. We’ll share your message with our Quality Team. Please know that our brush heads undergo many quality checks to ensure you receive them in perfect condition. The brush heads for our power toothbrushes have an expected lifespan of three months, based on a brushing time of 2 minutes twice daily. If your brush head isn’t lasting for its expected lifespan, it could be caused by brushing too hard, as too much pressure makes the bristles wear faster. Rinsing a toothbrush under hot water or soaking it in a solution will also soften the bristles, causing them to wear out more quickly. Please call us at (800) 566-7252 so we can learn more about your iO brush head refills and help you get the most out of them.

Thank you for getting in touch with us about your experience with the iO2 brush, Mohammed, and we're happy to help you. We’re sorry for the difficulties with it not staying charged for a brushing cycle, and we want to make it right. Your satisfaction is very important to us. We’d like to send you a new iO2 handle. Please give us a call at (800) 566-7252, and we're happy to get the process started so you can be brushing for the recommended 2 minutes soon.

Thank you for your feedback. We’re sorry to hear that you’re unhappy with the features of your brush. Please be assured that our products undergo many quality checks and testing to ensure they arrive in perfect condition and are something you’ll enjoy. The brush head bristles can wear faster by applying too much pressure, rinsing a toothbrush under hot water, or soaking it in a solution. Your feedback is helpful, and we’d like to hear more. When you’re able, please call us at (800) 566-7252 so we can assist you further.