So glad Swiss Miss returned to the cardboard canister. Adding the mix to water according to package directions yields a decent hot chocolate, but which may be a little thin for some tastes. My kids add extra mix when they make it, and it tastes great.

Product is Great!!!!!! If you order this DO NOT order 4 at a time…..They DO NOT know how to package it. I ordered 4 and the first one was damage and never delivered, the replacement one out the 4 was broke open and when I asked them to replace just the one item I explained the problem with shipping……well they sent another 4 and the same thing happen…1 out 4 was broke open

I really like the product, but because of the new square packaging, it did not ship well, and a lot of the product leaked out of both of the containers I purchased. I would buy it in the club instead of having it shipped, but it seems to only be available in the club during the fall.

The new canisters are horrible. The lids don't stay in and they are thin and flimsy. The old round canisters are so much better, especially when purchasing such a large size.

Could only order online because it's a seasonal item. Received it in good time but it was half open and the mix was all over the box. It looked like a returned item because it had tap across the top of product. Also it was not packaged correctly, shipped with a small piece of plastic. Didn't get to try any Swiss Miss Chocolate Mix, just a return.

I do not like the new container. The lid is very loose and flimsy. The can is too top heavy for the small hand holds. It is an accident waiting to happen. If you bump the lid the mix is going to end up in the floor. Very poor design. I put mine in my old round container. I love the hot chocolate mix though

This was the first time I've purchased Swiss Miss in years. The moment I put my cup to my lips I knew something was different it was bland compared to all other hot cocoas I've had previously. I would try a smaller container before making the commitment of the large one. Just in case the flavor isn't to your liking. My son tried with half milk and water and liked it better cold.

This was received from shipper with the seal off and the plastic lid taped down. The hot chocolate powder was all in the box and on everything else in the order. It was a mess and very disappointing. Tried to find a way to return or contact for replacement withh no luck.

I ordered the easy grip plastic container and what I received was the metal canister and it was damaged. It was not shipped in a box for protection and there is chocolate powder everywhere. This is not what I ordered. The packaging was already ripped open.

since we could not find swiss miss in stores we ordered online. UPS chucked it onto our porch. i brought it in but we had christmas presents and i didnt want to open it in case it had a gift with it. i opened it a week later the container had tape on it which came off and it spilled all over the box. i returned it and bought a smaller container at wal-mart.