I didn't get the spatula in my order and had a small paint chip. Major hassle to return, I can live with it.

It is excellent, I used it during the Holidays to do the food and bakery. Everything work very well and smooth. Easy to use and all the extra parts were perfect to work with them. I am happy with my purchased.

I love making my bread dough with this! It makes the job of kneading so easy! I can also whip up a batch of cookies very quickly. I should have bought a lot sooner.

[This review was collected as part of a promotion.] 1. There is no excuse for making this model use different bowls than the previous model. Poor decision that only favors you, not the customer. 2. The quality of the new 5.5 quart bowl is poor. It does not have a smooth, polished finish and is made of thinner material.

[This review was collected as part of a promotion.] Not impressed at all. So excited to buy this unit and it's just so heavy and awkward. The paddle mixer doesn't reach half of the stuff on the side or the bottom of the bowl and the bowl is so close to the head of the mixer that it's virtually impossible to try to use a spatula to help it along

[This review was collected as part of a promotion.] This product went out on the first time using it. Getting product repair is a nightmare and I will not buy another kitchen aid product. My mother has have a mixer for 10 years and never had issue with it, I buy a new model and it's horrible. Do better

I wanted this beautiful mineral water blue one forever. Finally saved and bought it. Get it home %26 all ready tp make something. Yep ot won't even turn on. Check different outlets %26 nothing. Return it to Sam's. They swear they've had no complaints. Get another one. That evening I try again. Same thing!! No power!! Heart broken to say the least. Can i possible have the only 2 that didn't work? Do I even want to try this again? Decided to call Kitchenaid. 1st person i talk to tells me that the mineral water blue is a Sams exclusive. After checking on line Kitchenaid does offer the color I want!! Call back and they sent me a replacement. 3rd time was the charm!! I have put in overtime on this mixer.

[This review was collected as part of a promotion.] While I always need reliable equipment for my regular sourdough baking and daily kitchen prep, this KitchenAid ended up being more of a hurdle than a help. The machine itself is incredibly heavy, making it an absolute chore to move or adjust on the counter. ​My biggest complaint is how rigid and stiff all the moving parts are. Getting the bowl to properly lock into the support arms is a constant struggle that requires far too much force every single time. On top of that, the top mechanism doesn't lift smoothly and feels stuck half the time. When you are frequently mixing heavy doughs, you need an appliance that operates seamlessly. Fighting with stiff, clunky hardware just to get the bowl attached or the top lifted simply isn't worth the frustration. ​Pros: ​Heavy-duty build quality ​Cons: ​Unnecessarily heavy to move around ​Bowl is extremely difficult to snap into the arms ​Top mechanism is stubborn and hard to lift

[This review was collected as part of a promotion.] The quality just isn't there anymore. I had my fist kitchen aid 25 years ago and it's amazing. My husband got me a new one for the color, which I love the blue velvet color but the quality stinks. The motor is spotty, & inconsistent. The bowl is not as deep as my original even though it's 1/2 quart larger, and flings stuff out of the bowl. The paddle doesn't fit right and doesn't get the bottom. I'm just not happy with it. I'm probably going to pull my old one back out. Thankfully I didn't get rid of it.

[This review was collected as part of a promotion.] I love my KitchenAid mixer! It's so convenient and easy to use. The bowl lift design is so nice because I can leave the mixer where it sits under the cabinets while I use it instead of having to pull it out to tilt the head back. I've had other brands of stand mixers but nothing compares to KitchenAid!