I hate this thing. After 30 years of using my KitchenAid 5 speed hand mixer (and never really needing a stand mixer) I treated myself to this piece of plunder in summer 2024. Try to cream butter! Just try! All the butter lands on the sides of the bowl out of the reach of the paddle! It does absolutely nothing. Constantly having to stop and scrape the sides. Adding ingredients is a pain in the rear. I wish I never bought his thing. I got a new hand mixer for Christmas and this thing will be a very expensive space-taker-upper.

I sold my tilt 4.5 quart so I could buy this one because I need a little bigger bowl and I thought its the new design has to be better right ? nope worst purchase I have ever made, I hate using this thing, the handle to raise the bowl is very cheaply designed and not smooth at all, you have to take the mixing spatula out to remove the bowl. almost impossible to add ingredients without making a mess, I could go on and on.... This design makes using it so much more difficult and I really really hate using it, now I am stuck with a piece of junk when I had a perfectly good and awesome tilt head mixer that I got rid of because I believed all the hype about this piece of crap, seriously see no advantages to this at all, none, buyer beware. I have had this for 3 months and find myself using my hand mixer because I hate this thing so much....

My fiancé bought me this for Christmas. I literally made cookies with it and then the next time I wanted to start the next batch it wouldn't turn on so we returned. It got another one. I tested it on speed one before I put anything in the bowl and it worked. I turned it off put everything in the bowl and try turning it back on to speed one again and it wouldn't work so I am very unhappy with KitchenAid. This was my first experience with KitchenAid. I've never had one before and now I did and I literally do not like it because their stuff does not work. If it's cheap, it will not work if it's expensive, you have a 50-50 chance of it working I will find a different brand of mixer to purchase. I will not purchase KitchenAid again I do love the fact that if you buy it at Sam's Club, you can return it and get your money back or to get another item but I will not get another KitchenAid ever again.

I've always liked my mom's tilt head KitchenAid mixer, but I wanted one with the ability to mix dough and a little more heavy duty than my current Sunmaid mixer. Cue this 2025 Christmas season sale: wonderful price for a quality item. The Blue Velvet mixer I purchased worked for a grand total of maybe generously 3 seconds before stopping. I tried a different plug, I tried leaving it to rest for a day, nothing could induce it to work again. Figured I just got a dud; it happens, but I could exchange it. When I went back, I was the 3rd person to return it for the same reason that day, and it wasn't even noon yet! The one right before me was also a Blue Velvet color; it was still out waiting to be sent back, I presume. I still needed a mixer, so I looked for the same color. The units they still had were all the light sea foam color, plus one silver. I tried to order another Blue Velvet for pickup upon recommendation of the associate (when I showed her they claimed they were still in stock), and after waiting around for 4 hours in town (I live 40 minutes away), they texted me that they canceled my order because they actually didn't have that color. So now I have to order online or just decide not to buy the mixer. I'm leaning towards the latter. The mixer is a hassle and heavy to lug home and not work. Plus I had to wash the equipment I used. Not worth it, especially before Christmas. Buy straight from the manufacturer or something. I've read the Sams model is different; if that's the case, it's defective.

This is not the reliable stand mixer that earned the reputation of being the best. I bought one to replace the mixer that worked like a mule for the last 13 years because it was getting a bit tired. I brought it home, set it up, tested it, and all seemed well. I put my butter and sugar in it to cream for cookie dough, turned it on, it spun twice and the motor burned out...dead. Did some research and found out that Kitchenaid discontinued the 1.3 horse powerful mechanics in 2024 and replaced it with a weak 500 watt AC motor with plastic parts. Im returning the new one and sending my old one in for refurbishment. You can only get the good model refurbished. Im buying a spare refurbished unit because I use this tool every single day. So disappointed with Kitchenaid. I feel completely betrayed.

Works well as it should. Definitely an upgrade from my smaller KitchenAid mixer.

Fabulous…totally one of the best purchases

KitchenAid 5.5 Mixer died after one use. Followed all trouble shooting tips to no avail.

Great kitchen aid in home. Kids love noodles it made.

Product wouldn't turn on. Had to return it for a refund.