Love this mixer. Makes kneading bread so much kinder on arthritic hands. Easy to clean and attachments are easy to connect/disconnect. The color options make it possible to even match the appliance to your kitchen color scheme. Haven’t found any negatives yet and I’ve been using it daily for a month.

I was really excited to us this mixer and felt extremely disappointed when, right out of the box it did not work. Pluged it in flipped the switch and nothing happened. Figured it might be a bad outlet moved mixer used a different outlet and again nothing happened. I didnt want to get discouraged and wanted to give kitchenaid the benefit of the doubt. I returned to sams club and exchanged the mix for another one. The joy could be felt in the room when this second mixer roared to life yet the joy was quickly filled with a sense of dread as the mixer started to overheat I know some of you may be thinking that this could be operator error but when using the dough hook at level one setting for less than 4 minutes. There's no reason for This mixer to overheat. I looked up how to reset the mixer after I followed the reset directions, the mixer roared back to life and i was able to return to baking. unfortunately the second time I attempted to use the mixer The mixer would not work. It would roar to life. But it would not spin the dough hook now I must return two sam's club for a second time.

I've had a KitchenAid mixer since 2003. My spouse bought this mixer as a Christmas gift. The first time I used it, the mixer stopped working after a few minutes and would not turn back on. I contacted KitchenAid and they helped me send the unit back and they sent me a new one. I got the second mixer out of the box and it never turned on. I returned the second mixer to Sams. The Customer Service rep at the store told me that "tons of these have been returned because they don't work." I'm puzzled and frustrated. Now having read reviews, it seems it is a known and large problem.

This is an absolute failure - the mixing blades do not reach the bottom, and you have to stop it many times to make sure butter does not stay on the bottom. Defeats the purpose altogether. The way it goes down, you can not stick in spatula, have to remove the bowl... I wish I could return it. I had a basic model with a tilted head and a smaller bowl for almost 15 years and that was many times better than this one. The mixer does not feel sturdy and solid either. Would not recommend to anyone! Not sure how anyone can be happy with it...

I'm very disappointed. This is the first time I have bought my own stand mixer, and at first, I was planning to go for a lower brand since I have a limited budget, but eventually, I decided to buy a Kitchen Aid due to its higher rating. I bought it yesterday, and after opening the box, I found it was poorly made. The flat beater has a couple of chips off and raised nubbins, looks like they didn't polish it at all before coating it. The wire wipe looks dim and has dark spots as it's been used before or stored for a very long time. Even the beater of the cheap stand mixer sold at Walmart is smoother than this. I'm very disappointed by this product considering Kitchen Aid's high reputation.

Purchased one for my wife for Christmas, the first one was dead on arrival, exchanged for another and now, 30 days later after being used lightly about 4-5 times, won't turn on. This is ridiculous, for a $400 mixer. I'm not just disappointed, I'm saddened that my wife was so happy about getting this and now she says she doesn't want another, or any more products from this company if it's going to be this unreliable.

The mixer is actually great. I was just disappointed that the 5.5 qt mixer bowl does NOT have the splash guard lid. There's nothing at all. I can order one, and am looking now, but i think people need to be aware of it ahead of time so they could also purchase one. You'd think Kitchenaid could at least include the splash guard for the bowl. That's one of the main things I was looking forward to. Everything else is great.

I bought this in August 2023. I have used it about 20 times for making bread. Never over the recommended speed. Today it started grinding then quit. I finished by hand. This is the second of this model to do this but I did get several years of service before the previous one failed. Not a happy camper Sams!

I'm about to first one excited to have my own KitchenAid but during the first time using it, it stopped working after a minute of it and use and didn't turn on again. we even troubleshooted it like it says in the manual and it didn't turn on. I then exchanged it for another one and it survived the first use. when we tried using it the second time, I turned the handle to lift the bowl up and it collapsed. I went back to get my refund to get the Tilt head one since this has shown it's not reliable. would not recommend to others.

I bought this to replace a Kitchen Aid stand mixer I had for 25 years that I loved. The new mixer is not good for bread making. At the recommended speed the dough never comes together on the hook and cleans the sides of the bowl as it should. Part of the problem is the shape of the bowl that is wider than the original so the hook never touches most of the dough. There is no user manual to explain when and how to use the smaller bowl, which will not work with the hook attachment. I am so disappointed - left with an old mixer I loved that no longer works and now a new one that doesn't even seem like a Kitchen Aid product. How far your brand has fallen.