After years of using your products, I will search for a new provider next year because you discontinued "Itsdeductable." I'm very disappointed.

Turbo Tax is fine but too many areas needed to be filled in before it was transmitted out. Should have those areas noticed before the filling time.

Getting more difficult to navigate the formats, why can you not pay with direct withdrawal from bank account after adding all the banking information

As long as I can install turbotax on my pc and do my taxes I will be fine. The day it goes cloud based only I will be done with Turbotax.

Very helpful, especially with downloading forms from investment company. Saves time and effort on my part.

Finding information was more difficult than last year. Information I had from last year was not all transferred.

Very erratic in retrieving information. Difficult to find old returns, difficult to print for records, especially required forms.

I spoke with Mary and she was very helpful! At the beginning of the call, I was owing money, and at the end of the call I got a big refund!!

When the AGI is correctly entered on the return and it is exactly what is shown on IRS.gov, the return should not be rejected.

Easy to use but with some frustrating parts when it says that there is an error but you don't kno how to fix it