I have a complex return as I needed to file in 4 different states. TurboTax did not properly allocate my state income so I needed to go into the forms in order to get these amounts correct. I'm an accountant, so I understood what needed to be done, but still found the process to be overly challenging. I'm sure that there are a large population of users who have to allocate and the process could definitely use some major improvements.

When I did my 2024 tax return (I had an extension for filing) the 2024 software did not import any data from my 2023 return even though they were on the hard drive. It has always done this in the past. It was very time consuming having to enter so many pieces of information that never change from year to year. Maybe I missed something, but I don't think so.

TurboTax does not handle situations with a court appointed executor filing on behalf of a deceased individual well. Although it is indicated by the customer that the form 1310 with the appropriate court documents have been mailed to the government, TurboTax does not allow the federal or state return to be filed electronically, only allows for it in situations of not having a court appointed executor. Futher TurboTax has the customer pay for a state state eiling fee and then informs them that the Federal and State Return cannot be filed. This needs to happen earlier in the process rather than after paying for efiling.

Every time I install TTax on a new PC, it asks me for tons of information that is for your benefit, and which you already have, name, address, phone,etc. For those activated through logging into Intuit, why do you have to do this? Of course, I will no longer have the issue, as you do not support Win 10, and, based on past experience, I will not use Win 11.

I've been using TurboTax for decades, but unfortunately with the cancellation of ItsDeductible, I will be looking at other tax preparation software to provide the ability to track and import a large number of charitable donations to organazations like Goodwill and the Salvation Army. Please reconsider your decision to discontinue ItsDeductible!

It is ludicrous that you would charge $40 for direct deposit. That comes from the government. When I didn't do direct deposit I didn't get the $10 credit. When I tried to have the fee taken out of my return, bang, $40 charge. The credit card payment won't allow me to select 11 for the month. Start over with another credit card. Inexcusable.

every year its becomes harder to use the TurboTax program. I have less confidence each year in my submittal. Trying to get TurboTax and or Intuit's help after extra services are paid for did not help my issues. I don't expect I will use TurboTax for 2025 taxes because of my lack of confidence.

When I was doing my taxes in February, you told me the new efiling charge was $25 but due to my status as a subscriber (or whatever the term is) I would only be charged the $20 rate. When I filed om Feb 13 you charged me $25 How do you think I might feel about your product because of that? Actually I have used Turbo Tax for many years and it has generally been helpful. Aside from some glitches in the way you have dealt with calculating IRA RMDs and the difficulty (in a previous year) of filing a return when I had taken the exact same amounts out of 2 of my IRAs (and had to add a penny to one withdrawal and deduct a penny from the other -- then finding out thru your Community Help feature that this was a known glitch and TurboTax had no interest in ficxing it wasnt encouraging). I expect I will continue to use TurboTax at least for this next year but it's getting to where I might start asking for opinions about other programs.

I have been using TurboTax for decades and I am pleased to report that it remains the premier product for the preparation and filing of individual income tax returns. The dialog feature has been getting better over the years and tax returns are now easier to prepare than ever before.

The software was straightforward to use and walked me through all the forms I needed to file, including some that I wasn't certain actually applied to me. It helped me better understand some of the tax implications based on choices that I made during the year.