Been using TT for more than 10 years. Worked well most of the time. Most of the negative is due to the crazy calculations by IRS. Don't try to make sense of them. The "Social Security Benefits Worksheet" makes no sense.

Everything was fine and went well. Sometimes it wasn't clear on whether to enter a 0 or leave blank; or even put in a 1, which I saw in filing property tax refund where it asked for "New Improvements"

I've used turbo tax for over 25 years and really liked it. But the pushing to make you use the cloud instead of desktop version is incredibly annoying and disrespectful of my choice.

have use turbotax for 30 years. This year the instructions regarding interest were very confusing. Something changed and not for the better. Very disapointed this year.

Should have more access to previous year returns. Should try to keep the continue button in one place. Should show basis for estimated tax not just come up with numbers.

I have been a Turbo Tax user for many years. I find the program easy to use. I haven't had an issue that was a result of the program over all these years.

Just right amount of detail taking me step by step through all topics, thoroughly. Good explanation of topics and notes to help me make decisions. Easy to e-file.

1. Be upfront (meaning very visible) about requirement for exp date, issue date, D/L number for e-file 2. Be upfront (meaning very visible) about requirement for previous year AGI

Everything went well. Recommend you get North Carolina to waive $25 e-file charge. It is in their own interest to have e-file versus having people send in paper copies of their tax forms.

I've used Turbo Tax for so many years and it's so easy and thorough. It shows me when I've made a mistake and prompts me on how to fix it. Filing is super easy and refunds are quick. Highly recommend to anyone including self employed customers.