We've used TurboTax for years, and we're thoroughly satisfied. The program walks one through all of the issues to consider for filing taxes. The interface is not only useful but friendly.

Not as clear as years past, many spots where you have to pick an option and open it to fill in information. Past versions automatically open the tab and tell you to enter info.

I engaged with at least 6 of the specialists over several days trying to get problems solved. They were very good at what they did, but the problems kept coming back.

accuracy...............................................................................................................................................

I was very pleased with TurboTax. I would add two changes: (1) I want TurboTax to alphabetize the list of charities. (2) When making changes, I would like to go straight to the item without repeating the subtopics related to it.

I started using Turbotax in 1996, if not earlier. It is easy to use, and covers all of my situations, which can be complex since I just retired, and is reasonably priced. The e-filing is wonderful.

allover it is great. however, the explanations can be hard to understand, and some of the guided questions are hard to link or correlate to user's taxing situation, like why do I need this or don't need this.

We managed to file our taxes through Turbo Tax on our own. We love the guidance it gives us to feel confident that our taxes have been filed correctly. Our tax picture is so easy that we don't need to employ the use of the Tax Experts.

Additional Research was required outside of Turbotax. descriptions of several of the applicable topic were difficult to understand. Other site broke it down to where I was able to understand.

Good follow thru on templates established for input data. Change this year included the payment of State T/R $25 without having to sign in to TurboTax again.