Thank you for your feedback on Olay Ultimate Niacinamide + Collagen Peptide 24 Hydrating Moisturizer. We are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. We’d like you to know when we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we’ll be sure to share your comments on this with the rest of our team. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page for further assistance.

Thank you for your feedback on our Olay Ultimate Niacinamide + Collagen Peptide24 Hydrating Moisturizer. While we are glad that you haven't noticed any new wrinkles on your skin, it is disappointing to hear that you haven't noticed any other results. We appreciate you for letting us know and we'll make sure to share your comments with the rest of our Olay Team. In general, we recommend cleansing and moisturizing morning and night for the best results. Our research shows that your skin should feel noticeably different within the first week of using our product and you should begin to see an improvement in your skin after about 2 weeks of use. Since you are using one of our anti-aging products, you should see a visible reduction in fine lines, wrinkles, and skin discoloration within 28 days of use. If you stop using a product, your skin will likely return to its previous condition. We'd like to hear more about your skincare regimen as well as offer some product suggestions. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page.