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Customer reviews for Casa Leo’s Loo Too Self-Cleaning Litter Box Bundle for
Casa Leo’s Loo Too Self-Cleaning Litter Box Bundle
4.8 out of 5 stars
stars56 ratings56 reviews
  1. 5 stars84% (47)
  2. 4 stars9% (5)
  3. 3 stars5% (3)
  4. 2 stars2% (1)
  5. 1 star0% (0)

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Showing 11-20 of 56 reviews
Apr 20, 2023
G.N.
4 out of 5 stars review

Verified Purchase

Pricy but worth it

Very nice! Game changer in terms of convenience and cleanliness. My cat adjusted within a day. He does sit and watch it clean itself when he is done with his business. Sometimes he will try to jump back in when he moves, but it immediately senses and stops. One thing is, I wish the bags were more tailored to the shape of the bin. Also when it is full (once a week), it does smell a bit. But so easy to use!

Review from Casa Leo
Helpful?1ZJXCR31AOL613969405638
reply from Customer care

Thank you for taking the time to post a review!! Please reach out to us at customercare@smartypear.com for your free gift.

Jul 26, 2022
Happy customer
5 out of 5 stars review

Verified Purchase

Definitely worth the money!

This product is awesome. It works great and has clear instructions. I didn’t think I cared about syncing it to my phone with the app, but I actually really like that feature. The customer service is also phenomenal. I was having an trouble with poop getting on the sides and they told me what to do to fix it. (2 rotations per clean cycle) and also helped me find a better litter.

Review from Casa Leo
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Nov 24, 2023
Litty
3 out of 5 stars review

Verified Purchase

Not for Kitties with High Prey Drives

I love the idea but there are some major flaws that impact my ability to love the machine. I have two Bengal cats. My older cat uses the machine without any issue; however, my one year old Bengal cannot leave it alone. Every time it goes into cleaning mode she runs to investigate and usually hops inside. This causes the machine to stop. Depending on which stage of cleaning it is in, it gives her access to the inside of the machine. In the few short weeks we have had it, she has managed to pull off two of the felt pieces from the inside. She also flings litter and solids out of the box in her pursuit to kill whatever is moving. The litter mat doesn't really help and it ends up being a disgusting mess. The inner tray does fill pretty quickly which is fine with me because it does start to smell fast. The quicker I change the bag, the less smell. The drawer doesn't shut well and is a pain to get just right. This was disappointing considering the cost. Overall it's ok, but I really wish I would have gone with something else.

Review from Casa Leo
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reply from Casa Leo Support

Hi Litty This is called the honeymoon phase :) They will want to play with it for a while until they just get use to it. I have a step placed in front of my Loo and it really helps eliminate the litter getting spilled when she launches from the Loo. It also sounds as if your filters may be blocking your drawer from closing properly. I would love to get more info. Please email me at Casaleopet.com

Dec 20, 2023
Ed S.
5 out of 5 stars review

Verified Purchase

Leo’s Loo Too made a Believer out of Me!

I admit I was a bit skeptical about getting the Loo, but my cat used it 5 minutes after it was set up! I did a lot of research on the different brands, and the Loo Too came out on top. Love the app and the notifications. Another satisfied customer, thanks Casa Leo!

Review from Casa Leo
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Oct 17, 2023
Angel
5 out of 5 stars review

Verified Purchase

Should have bought this sooner.

My cat Lela and I love the Leo's Loo Too. It has simplified our lives. Setting up the Loo was relatively easy. Setting up the box no problem. Trying to pair the box to my phone was tricky. I have an android phone and it simply would not connect. I reached out to customer service. They were prompt with thier response and gave many helpful tips. In the end I used my boyfriends iphone and it paired within seconds. Getting my cat to transition to the new box was easy. Luckily that is one area she is not picky. I immediately took her old box away and after a fews days she got use to it. At first she was a little nervous especially when she saw the cleaning process. She quickly realized it was a safe space and she's been fine ever since. Funny enough I was cleaning the other day and accidentally turned the Loo off. My cat got annoyed and meowed up a storm letting me know her box was not clean. She has become accustomed to having clean litter every time she goes to the bathroom. The app that is provided is user friendly and helpful. I also love the fact that when I go out of town my it will be easier for others to care for my cat. No regrets with this purchase.

Review from Casa Leo
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reply from Casa Leo Support

We would love to say thank you for taking the time to post a review!! Please reach out to us at support@casaleopet.com

Dec 1, 2023
Matt P
5 out of 5 stars review

Verified Purchase

Love it

I have 2 cats and they took to it fairly quickly. I left their old one out for a few days and they prefer this one. Pretty simple to disassemble and clean, and the one time I interacted with customer service I was very impressed with how responsive and helpful they were.

Review from Casa Leo
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reply from Casa Leo Support

We would love to say thank you for taking the time to post a review!! Please reach out to us at support@casaleopet.com

Jan 22, 2024
Jocelyn V.
5 out of 5 stars review

Verified Purchase

Casa Leo Loo Too Bundle Avocado Green

So to start off, I did have issues with the first bundle that came. Make sure you check everything upon opening. I did have to return the first bundle and get a new one. Casa Leo Pet responded right away with the issues I had and they made sure to send a replacement asap. There were no issues with getting a replacement and they even fulfilled my request for a differsnt color. This company is wonderful. I absolutely Love this litterbox. It has made cleaning the litter 100x faster and easier to do. 2/3 cats became well adjusted to it. The 3rd cat is taking a bit longer to getbused to it. They do have two modes, automatic or Manual. Its recommended you start on manual or adjust the auto time. 10/10 I highky recommended.

Review from Casa Leo
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May 25, 2024
Feldt
5 out of 5 stars review

Verified Purchase

It worked out!

At first I was afraid that my cat wouldn’t use it but she loved it once she realized it wasn’t anything that would cause harm. She’s very shy and doesn’t always adjust well to new things. She transitioned into her new loo within two days. I’m really happy I didn’t have to make a return.

Review from Casa Leo
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reply from Casa Leo Support

We would love to say thank you for taking the time to post a review!! Please reach out to us at support@casaleopet.com

Sep 23, 2023
Hannah
5 out of 5 stars review

Verified Purchase

Leo’s loo too

At first, my cats did not want to use it. But after a week, it was all they preferred. There is still some kinks I am trying to work out, like clumps getting stuck to the bottom, but other than that, it is awesome!

Review from Casa Leo
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reply from Casa Leo Support

We would love to say thank you for taking the time to post a review!! I would also love to help you with any other questions you have. Please reach out to us at support@casaleopet.com

Jul 28, 2022
Christina
5 out of 5 stars review

Verified Purchase

This is the one!!!!!

I don't know how we ever lived without the Leo's Loo too!!!!! Definitely a must have for your fur baby's!!! So easy and convenient, no smell and was no problem for my 4 month old fur baby to start using right away.

Review from Casa Leo
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