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Customer reviews for Casa Leo’s Loo Too Self-Cleaning Litter Box Bundle for
Casa Leo’s Loo Too Self-Cleaning Litter Box Bundle
4.8 out of 5 stars
stars56 ratings56 reviews
  1. 5 stars84% (47)
  2. 4 stars9% (5)
  3. 3 stars5% (3)
  4. 2 stars2% (1)
  5. 1 star0% (0)

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Showing 1-10 of 56 reviews
Oct 8, 2022
NavaBrahe
5 out of 5 stars review

Verified Purchase

Leo's Loo Too Is Fabulous!

The Leo's Loo Too has been a lifesaver! We recently added a third kitty to our family (8 month old male we named Oliver) who was not a very gentlemanly user of the traditional hooded litterbox. Upon his arrival I noticed he loved to shred the plastic litter box liner, which upset our other two kitties, resulting in a couple of accidents. I thought about getting a second traditional litter box, but miraculously ( or creepily?) an ad for Leo's Loo Too appeared in my Instagram feed, and I ordered one. I liked the look of Leo's Loo Too compared to other self-scooping litter boxes (Kinda looks like a mini cement mixer!), and the features sounded nice. It arrived about a week after ordering, and was so easy to set up and link to our WiFi and the app. The kitties took to it immediately, which was a great relief! As I said at the top, it's been a lifesaver, and a game changer. No more shredded bags or litter box smell, and no more daily scooping. Since there are three of them using it, I do have to change the bag about twice a week, so the litter doesn't last as long. That's okay with me, since it's so much easier to maintain than a traditional litterbox. And I love the app notifications! Overall, Leo's Loo Too is a fabulous product that I am so happy with, as are my cats. It is the best purchase I've made in a long time. Thank you!

Review from Casa Leo
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Oct 17, 2023
Angel
5 out of 5 stars review

Verified Purchase

Should have bought this sooner.

My cat Lela and I love the Leo's Loo Too. It has simplified our lives. Setting up the Loo was relatively easy. Setting up the box no problem. Trying to pair the box to my phone was tricky. I have an android phone and it simply would not connect. I reached out to customer service. They were prompt with thier response and gave many helpful tips. In the end I used my boyfriends iphone and it paired within seconds. Getting my cat to transition to the new box was easy. Luckily that is one area she is not picky. I immediately took her old box away and after a fews days she got use to it. At first she was a little nervous especially when she saw the cleaning process. She quickly realized it was a safe space and she's been fine ever since. Funny enough I was cleaning the other day and accidentally turned the Loo off. My cat got annoyed and meowed up a storm letting me know her box was not clean. She has become accustomed to having clean litter every time she goes to the bathroom. The app that is provided is user friendly and helpful. I also love the fact that when I go out of town my it will be easier for others to care for my cat. No regrets with this purchase.

Review from Casa Leo
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reply from Casa Leo Support

We would love to say thank you for taking the time to post a review!! Please reach out to us at support@casaleopet.com

May 25, 2023
Kasidi
5 out of 5 stars review

Verified Purchase

Great product, but had issue setting up to wifi

We’ve had our Leo loo too for a month now and we are loving it. Our two cats surprisingly took to it very quick. The app is also very easy to use and navigate. Only issue I had was when we were setting it up, our apartment has a two step thing to connect to wifi and in order to do it you need to put in the MAC address. To find the mac address you have to already have it connected and set up in the app which we couldn’t do. But we found if you set it up with hotspot then you can get the MAC address and connect it to the wifi. But other than that the litter box itself works great and our cats love it.

Review from Casa Leo
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reply from Customer Care

Thank you for taking the time to post a review!! Please reach out to us at customercare@smartypear.com for your free gift. I would also love to help you troubleshoot and send you that MAC address Looking forward to hearing from you.

Jul 26, 2022
Whiskers mom
5 out of 5 stars review

Verified Purchase

Smarty Pear Cat Loo is perfect for our Whiskers!

I was skeptical, but I will say I love this machine! I love that is sanitized the smell With the UV sterilization. We went away for a week and I was nervous that the tray would fill up, but it didn’t. The bags are a must! I have not cleaned it yet, so we’ll see how that goes. My only slightly negative comment would be the button being in the middle, my cat pressed it when she was jumping in. I highly recommend this!

Review from Casa Leo
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Jan 22, 2024
Jocelyn V.
5 out of 5 stars review

Verified Purchase

Casa Leo Loo Too Bundle Avocado Green

So to start off, I did have issues with the first bundle that came. Make sure you check everything upon opening. I did have to return the first bundle and get a new one. Casa Leo Pet responded right away with the issues I had and they made sure to send a replacement asap. There were no issues with getting a replacement and they even fulfilled my request for a differsnt color. This company is wonderful. I absolutely Love this litterbox. It has made cleaning the litter 100x faster and easier to do. 2/3 cats became well adjusted to it. The 3rd cat is taking a bit longer to getbused to it. They do have two modes, automatic or Manual. Its recommended you start on manual or adjust the auto time. 10/10 I highky recommended.

Review from Casa Leo
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Jul 26, 2022
Happy customer
5 out of 5 stars review

Verified Purchase

Definitely worth the money!

This product is awesome. It works great and has clear instructions. I didn’t think I cared about syncing it to my phone with the app, but I actually really like that feature. The customer service is also phenomenal. I was having an trouble with poop getting on the sides and they told me what to do to fix it. (2 rotations per clean cycle) and also helped me find a better litter.

Review from Casa Leo
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Dec 30, 2022
Catalina P
5 out of 5 stars review

Verified Purchase

100% worth it

I should’ve gotten this as soon as I got a cat! The set up was easy, and this completely took care of the smell and hassle of cleaning up after her every day. I love the UV feature and the notifications to empty the drawer when it’s full. It’s been so helpful and after debating the purchase for a while I can definitely say it’s worth it!!

Review from Casa Leo
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May 26, 2023
Momo's mama
4 out of 5 stars review

Verified Purchase

Great product but pairing with the app was rough

It's a really great product, my cat loves it already and I love the color and functionality! Physically setting it up was a breeze but unfortunately pairing it with the app was where I ran into difficulties. Make sure that you have a 2.4ghz wifi, we didn't have our guest wifi (apparently that's the 2.4) set up and it took me a few failed attempts before realizing that that was what the issue was. After talking on the phone with our internet company's tech support in search of our 2.4ghz wifi everything was able to get sorted out. The only real remaining issue is that according to the app, I now need to use the 2.4ghz guest wifi on my cell phone (where the app is paired). I wish I would have known that I can't use the high speed interent (5ghz) on my phone in my own home because otherwise the LooToo won't pair. Seems weird this super awesome high tech litterbox does not sync with the top tier wifi options. While it was certainly a hassle and took up a portion of my day, I would still definitely recommend this product in every other regard!

Review from Casa Leo
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Nov 24, 2023
Litty
3 out of 5 stars review

Verified Purchase

Not for Kitties with High Prey Drives

I love the idea but there are some major flaws that impact my ability to love the machine. I have two Bengal cats. My older cat uses the machine without any issue; however, my one year old Bengal cannot leave it alone. Every time it goes into cleaning mode she runs to investigate and usually hops inside. This causes the machine to stop. Depending on which stage of cleaning it is in, it gives her access to the inside of the machine. In the few short weeks we have had it, she has managed to pull off two of the felt pieces from the inside. She also flings litter and solids out of the box in her pursuit to kill whatever is moving. The litter mat doesn't really help and it ends up being a disgusting mess. The inner tray does fill pretty quickly which is fine with me because it does start to smell fast. The quicker I change the bag, the less smell. The drawer doesn't shut well and is a pain to get just right. This was disappointing considering the cost. Overall it's ok, but I really wish I would have gone with something else.

Review from Casa Leo
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reply from Casa Leo Support

Hi Litty This is called the honeymoon phase :) They will want to play with it for a while until they just get use to it. I have a step placed in front of my Loo and it really helps eliminate the litter getting spilled when she launches from the Loo. It also sounds as if your filters may be blocking your drawer from closing properly. I would love to get more info. Please email me at Casaleopet.com

Nov 21, 2025
KAT
2 out of 5 stars review

Don't Waste Your Money

I purchased this in April 2025 and have only been able to use it for about 4 1/2months. I had problems with the cleaning cycle. It would not do a complete turn to empty the box. After several attempts they sent me a new bottom due to sensor issue. The inside of the drum where the litter lays is a soft "vinyl" that my cat scratch a hole in after using it. Now the whole inside of the drum droops down when it turns and I have been waiting for weeks for them to send a replacement. They said it's on backorder however they still have units on their site they are selling. This is an expensive investment so I would suggest getting something more dependable that will work and last. I am unable to return it since I wasted a lot of time just dealing with the company that sells them. I should have just returned to Sams club when it stopped working.

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