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Customer reviews for Lifetime Adventure Tower Deluxe Playset for
Lifetime Adventure Tower Deluxe Playset
4.6 out of 5 stars
stars324 ratings324 reviews
  1. 5 stars79% (255)
  2. 4 stars13% (41)
  3. 3 stars1% (4)
  4. 2 stars3% (11)
  5. 1 star4% (13)
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Showing 251-260 of 324 reviews
Jul 25, 2017
Jennieye
5 out of 5 stars review

A park in our backyard!

[This review was collected as part of a promotion.] I don't know who was more excited about the Adventure Tower Deluxe Playset? Me or my 6 year old? It is the center of activity and adventure. Kids come over and say "Wow! You have a park in your yard?" It provides activity, imagination, and friendship. I absolutely love this set. High quality, sturdy and safe. I highly recommend the professional install. Two hours and ....BAM! It's done.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
Jan 3, 2022
Leigh
5 out of 5 stars review

My husband and I were able to build this! Everything came in and fit together.

Well, it's up and it's in use. My kids 3-9 love and use every part of it (except we are not using the fire pole). The manual was effective, only a few pieces were not stickered with there letter code to indicate we had the correct part for the next step, which we could easily figure out. There was tons of plastic wrap on everything, but this was important to keeping the coating from scratching off, so necessary. I love that we got this product. My 9 yr old can stand in the center of the tower, however there is lots of ducking to get into the upper and lower zones. The sturdiness is what we wanted and so far we expect it will be for many years...tbd.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
Dec 7, 2017
Frustratedbutfinished
3 out of 5 stars review

Terrible packaging quality.

First let me say now that it's FINALLY together it's the best swing set. Now to the awful part. When you buy it, pay someone else to deal with the company's horrible packaging and mistakes. First, the boxes and marked 1 of 3, 2 of 3, 3 of 3. Nothing about a 4th piece which is the slide. So when you buy it, insist you get all pieces. The slide is NOT in the 3 boxes. Now open the boxes and instructions. The instructions say things are marked with letters. It would make life so much easier if they were. Only about 10% were marked and they were the parts that were obvious. My husband who assembles things all time, started struggling through it, but we were following directions to a "t". When we got to part of step 3, we realized we were sent two swing poles instead of 1 swing pole and 3 regular poles. It was a nightmare. It was too late to try and take apart so we ended up drilling holes to make it work. The roof didn't fit right but we finally made a way to make it work. Based on that whole experience I wouldn't recommend anything from Lifetime unless it comes with professional installation. Now that it's together, it's solid and we are happy, but not worth the tears we cried or getting injured over fighting to get things to fit.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
reply from Reviews

We are so sorry for the problems you experienced while you assembled your playset. We've sent your suggestions to our quality department so we can make these changes.

Dec 24, 2016
David
1 out of 5 stars review

No instruction manual

It is Christmas Eve, I am trying to put this together for my 3 children and there are no instructions included. No problem I'm thinking, I'm sure I can find them online. NOPE, none of the product ID's (seems to be a different one for each box) are working, the link to help you find the product ID is not working and Customer Service is closed for the holidays. While I am glad the company gave the employees off for the holiday, I am not impressed so far..............

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
reply from Lifetime

I'm so sorry! The instructions are online..Not sure why you couldn't pull them up. The link is below. Just type in model 90440 and hit submit. http://www.lifetime.com/customerservice/assemblyinstructions I know it's past Christmas Eve now. I hope you found the instructions. Please call us ASAP if we can still be of service. Our phone number is 800-225-3865 or we are on online chat at store.lifetime.com.

Jun 10, 2018
Tally
5 out of 5 stars review

Great Product

We bought the tower for our grandchildren. We are thrilled with the purchase. I was suprised by the reviews stating that you need 3 or more people to build it. Not the case at all, it took me about 10 1/2 hours to build. 90% of which I did solo. My wife helped with some steps where another set of hands helped tightening bolts. The instructions were clear and you should take time to read them before starting. I also checked out some videos on YouTube which were helpful. The key is keeping the process orderly and not get overwhelmed with the instructions. It's just like reading a book, start at page one and proceed one page at a time. I would also like to mention the great support from Lifetime I experienced.There was one bracket missing from the boxes. I emailed the company and was pleasantly surprised with the response. The part was shipped out immediately and I had it in a few days. Overall we are pleased with the Tower and would recommend it. We also purchased a Lifetime Geo Dome. Same quality as the Tower.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
reply from Reviews

Great pics! I'm sure your kids will love the shade cover you have under that big tree.

Mar 26, 2017
Grandma
5 out of 5 stars review

Great features!

My 8 grandchildren would have a blast playing on this Lifetime Adventure Tower. There are so many activities that several children can play on it at the same time so no one is left out of having fun! I love the safety features including the heat resistant materials and the covered edges.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
Jun 18, 2018
Familyman
5 out of 5 stars review

What a great company!

I bought this for Christmas, the box was too targe to fit in my shed or garage, so I opted to wrap it in a tarp to protect it from the elements... long story short the was a hole in the tarp, saturating the box and al it’s contents, by the Tim we unwrapped it to discover the problem, all the parts were rusted and beyond use. I contacted the company asking for a replacement and offering to pay for the parts. They declined payment and rushed the needed hardware free of charge! This company really knows what customer service means!

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
May 22, 2015
Heidi
1 out of 5 stars review

Do not purchase

This is the worst waste of money ever if your kids plan on using this it is a hazard. My kids will swing and it moves the whole thing almost tipping it over it's very scary because I am worried that its going to fall to pieces it lifts completely off the ground with any size kid on it. my kids are small not big and the whold tower comes off the ground. Don't waste your money

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
Apr 9, 2020
J2002
5 out of 5 stars review

Amazing!

I bought this a week ago, and it’s amazing. My kid loves it! I did break a few bolts putting it together, called customer service, and they had more sent out to me. A couple days shipping, but ended up not using them all. Great service overall by everyone I interacted with. It did take a few days to put together.

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897
Oct 20, 2017
Julesjen
5 out of 5 stars review

We love it!

[This review was collected as part of a promotion.] We bought this play set for our grand babies about a month ago. They just love it. We’ve had story time inside the “Princess Castle” area and look forward to many years of memories. Maybe grandma will even go down the slide...

Review from lifetime.com
Helpful?3PDSAVN9RWLT13968960897