Really 4.5 stars, a few suggestions before you tackle this. Pay extra close attention when installing the floor and triple check you have the right orientation. This will be evident by the divots on the floor to attach the slide and climbing rails being in the proper locations. The youtube video is a wonderful resource so be sure to utilize it. I put this set together by myself and it took about 20 hours, however there is a step or two where you absolutely need an extra hand. Also lifetime only provides two ground stakes which is not sufficient. Go ahead and get 6 extra to secure every pole to really make the set secure. These really should be included for the price of this set. Also, if you do not have a battery impact wrench go ahead and get one to build this set. The instructions list that a drill is sufficient but the impact wrench is much better for securing nuts and bolts. In the video they use an impact wrench also.

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.

We bought this a while ago and the children can't get enough of it!! We had to add extra runners in the ladder so as the 2 year old could also use it. The children love climbing up the top to watch the kangaroos grazing in the reserve behind us. The only issue we had is the slide holding heat ..... we live in Queensland Australia. ..... but a shade sail has rectified that.

Very good but slide gets to hot to use when hot out

Lifetime had great customer service and was very responsive to our emails and resolved the issue.

Customer service rep was very helpful and kind. Thanks for making part replacement so smooth!

Was a gift from someone and like it alot

Great playset, my 7 yr old and 4 yr old are on it daily

High quality, durable and long lasting.

Customer service was great, except for the wait time. The rep was wonderful!