Great service

[This review was collected as part of a promotion.] The lifetime playset that we received took us a bit due to unforseen weather conditions but once the weather finally cleared up we got it done fairly quickly together. The instructions were very straight forward and labeled the internal packaging well in each box. Be sure to have the extra tools it recommends since they are crucial to completing assembly. Some of my favorite features are the monkey bars and also the amazing detail in the plastic work for the top tower floor. My kids had a blast playing with their cars on the roads and mini town etched in. By far my favorite feature is the anchoring for the tower. This gave me such peace of mind, I don't think a tornado would take this set from the ground without a lot of efffort. The size of our playset is perfect for our yard with plenty of room around it for safety. My kids love their new playset and it is now a chore just to get them off of it.

We purchased this for our church and the kids are absolutely loving it. Not too big for a small playground and not too small for all ages to enjoy. We substituted the trapeze bar for a bucket baby swing (purchased through a local hardware store); and added foam padding to the horizontal support bars in the tower (preventing bumped heads at the slide and ladder entrance). My suggestion is to have patience when putting this together. Lay out all of the pieces in consecutive order and follow the directions exactly. It will take a couple of days.

Kids love the Adventure Tower playset. Purchased it at Sam's Club was missing the a part. Provided model number to Lifetime customer service, missing part shipped no questions asked. We have a wooden playset before this is much better and less parts to assemble. Great Product.... Better yet, Great Customer Service..

[This review was collected as part of a promotion.] Have had this for a couple years now, our kids love it and so had every kid that's been to the house! Much easier to assemble than wood sets I've done in the past. One thing that I've noticed, is with the slope of the ladder, smaller kids who have climbed the it for the first time, freak out at the top trying to get across the gap from the last rung into the clubhouse. An additional rung at the top would solve that, and I've debated buying one and drilling my own holes to add one. Also wish they sold matching touch up paint for the metal pieces. Still, overall, we love it and highly recommend

First of all the set comes in a giant wooden crate, we now need to dispose of. Most of the holes don’t align, so a step that should take 5 minutes can take over an hour. Then there is a step where you need o drill through metal. I don’t have a drill strong enough to do that. We’re Pretty much over building this thing and my poor kids are heartbroken. I don’t know if we got faulty parts or what, but this does not take 8 hours to build. We’ve spent our entire weekend on this and we haven’t even gotten the roof on the tower on. Nightmare!

We have had this play set for a year now. Our kids (and the neighborhood kids) all love playing on it. We compared this to the other play set available and picked this because there was no huge gap between the climbing wall and the play set floor for children to fall down. we also like the look of the play set and that it is different then all the others out there. Other reviews have complained about the top step of the ladder, Our 2 year old twins are small and have both never had a problem with climbing up. We have no complaints about this at all. Hands down the best purchase we have made for the kids. We had no problems with the installation. My husband and I put it together in a Saturday (I am not handy at all). We did put some things together ahead of time so it would go faster (the roof, the ladder, the rock walls...). As long as you read the instructions and make sure you have the right parts it goes smoothly. Our kids love it!

We purchased this play set when we bought our house. After reading the product description of Lifetime products lasting 10 years, I thought this would be a perfect addition to our backyard play space until our kids outgrew it. We followed the assembly instructions and even added a rust preventative just to ensure it would last and be safe for the kids. It has rusted so much that it has become a safety hazard and we are going to disassemble it and bring it to the dump. It is a shame, because our kids were so excited about it.

For a long time my Mother has wanted to add a play set to her yard for her grandchildren. She eventually chose this set based on the design and price. I was tasked with the assembly. Now, this is a big set so the manual was quite long. The manual was surprisingly clear on how every thing went together, which made the task seem much less daunting. You definitely need at least 2 sets of hands to assemble most of the unit. That's a bit of a hassle, but completely understandable. The assembly took the better part of Saturday, but it all went pretty smooth. The set looks great! It's almost whimsical. It makes you feel like you're in a castle. My nieces and nephews absolutely love it! The deck and rock climbing walls were a huge hit. I would highly recommend this set. Some sets are just too big and gaudy. This thing is just beautiful.

the swings are to close to the pole and the wall. The ladder steps are to far away to climb up safe for my 2 year old. Missing a lot of parts. Had to wait a week to get parts. Make sure you check everything before starting. I was missing part of the roof the slide was damaged and missing a lot of bolts. Instructions sucked videos helped. Don't over tighten bolts will strip head out. Kids love it glad to be done.