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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars7,516 ratings3,088 reviews
  1. 5 stars84% (6,301)
  2. 4 stars10% (715)
  3. 3 stars3% (218)
  4. 2 stars1% (97)
  5. 1 star2% (185)

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Showing 931-940 of 3,088 reviews
Nov 21, 2023
jespochav4
4 out of 5 stars review

The softest

[This review was collected as part of a promotion.] This is by far the softest facial tissue I have ever used. I would have given 5 stars if not for the ply separation I kept getting from use. It is very thick and my son who currently has a runny nose love it.

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
May 10, 2024
Nat C
1 out of 5 stars review

Quality Downgrade

Kleenex ultra soft have been my go-to tissue for many years. Recently stocked up on the new "colorful" boxes, and to my great disappointment, the tissues seem much thinner and lower quality. What happened??? Very disappointed. First time I had to blow my nose with these for an extended period of time, the skin on my nose got raw.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Social Media Team

We're sad to hear this, Nat, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425j75cB so that we can learn more and try to help. Thank you.

Nov 20, 2023
Daisy372
5 out of 5 stars review

Quality Tissue

[This review was collected as part of a promotion.] These are great tissues. They are nice and thick and don't shred while using them. I love that they're hypo-allergenic and don't have any fragrance or lotion, as I am sensitive to those things. I can definitely tell a difference with these. Plus they're still soft and not scratchy. Love the bright, fun design on the box too!!

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
Sep 29, 2017
Sturminhiemer
5 out of 5 stars review

These are amazing tissues

[This review was collected as part of a promotion.] I wish I could give 6 stars, these are the softest tissues I have ever used! The amazing thing is, that I expected being so soft and fluffy that they would just fall apart- but they don't! They are really tough and I don't have the issue of blowing my kids nose and having it leak through onto my hand either. They are thick enough, too-so there isn't the need for having to use more than one at a time. I would recommend trying this product- I received this product free to try and I am so glad that I did- I LOVE it! Check it out!

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

That's so great to hear! Thank you so much!

Mar 11, 2017
Kitty41319
5 out of 5 stars review

Ultra soft...the only way to go!!!

I have been using ULTRA SOFT Kleenex for quite some time...with very good reasons...and results!! Besides being a blessing for a nose that suffers from chronic sinusitis, I wear contact lenses. Ultra soft Kleenex has less fibers that come off and into the air when used, thus cutting down on eye irritation. I always feel the difference when I don't have one handy when needed, and have to use something else that DOES cause said irritation!!!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

You know we are always here for you!

Nov 13, 2013
Grammafe
1 out of 5 stars review

Very soft but not absorbent enough.

I have allergies and use a great many tissues. At 83, I used Kleenex tissues when the color on the box indicated the color of the tissue. I decided to try the Ultra Soft and I am sorry to say, I was terribly disappointed. (I need to put this delicately) The surface of the Ultra Soft tissue is so soft that, unless it is really cold in the room, the snot slides right off the tissue and leaves traces on my nose, think snail trail. There are not enough tissues in the box to accommodate this affliction. Will go back to the regular Kleenex family size, not so ultra. tissues.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Jul 16, 2017
Pixel
2 out of 5 stars review

Packaging Problems

Great tissues, but it seems that there is a difference in packaging - how tissues are loaded into the upright box that affects dispensing. Frustrating that several tissues are sometimes stuck together in sequence - one is connected to the next vs a clean cut to allow one tissue out of the box at a time. More frustrating is that it seems that the tissues are in 2-3 separate rolls such that after some have been used, the next is not connected, and they are at the bottom of the box. I either have to reach way down into the box to bring one up to to the opening to start the "flow" again or turn box upside down to reach one to pull it to the opening. Please go back to previous packaging.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Thanks for letting us know about your experience! Kleenex Ultra Soft Tissues haven't gone through any recent packaging and should be giving you one tissue after another without hassle. So we can learn more, we ask that you reach out to us online at: https://www.kleenex.com/en-us/contact-us or by phone at: 800-553-3639 (Monday through Friday, 7:30am - 7pm CT). We hope to hear from you soon and thanks for being a fan!

Oct 13, 2017
kairihi
5 out of 5 stars review

Quality tissues, Beautiful Box

[This review was collected as part of a promotion.] I love Ultra Soft Kleenex for my kids and myself as well. It is honestly super soft and at the end of a cold, my nose isn't raw. I also love that the box they come in is beautiful and appealing to the house decor. I did receive the product for free but my opinions are my own and weren't influenced.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

We're happy to hear you and your kids loved this product. Thanks for sharing!

Oct 5, 2017
rileysmommy1
5 out of 5 stars review

Soft Tissues

[This review was collected as part of a promotion.] These tissues are soft and great for the beginning of cold season in my house. While I had a house full of sick kids and a sick husband, these held up to all different ages. They are durable and soft and just what you want to blow your nose with.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

We're glad to help care for you and your family! :)

Mar 17, 2020
erins86
5 out of 5 stars review

Like clockwork I get a cold every Fall and this is always the tissue that gets me through. Incredibly soft, durable, and competitively priced. You get what you pay for, and I’ve found this tissue holds up well and doesn’t disintegrate or fall apart easily. It’s also super soft on a sore, overblown nose!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694