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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 521-530 of 3,128 reviews
Jun 3, 2019
Reviewer name: SAM19
3 out of 5 stars
3 out of 5 stars review

less tissues

Been using Kleenex brand tissues for years. I use the larger and boutique sizes. I am very frustrated that the amount of tissues keeps getting less, esp in the boutique size. However, the price has not changed and has increased. Despite trying numerous stores, the most I can find is 65 tissues per box. So disappointed.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Similar to other products you purchase, infrequent packaging changes allow Kleenex Band to continue providing you with the best comfort and care through quality products. As your POV is important to us, we appreciate you asking and will share this with our team for future product updates.

Aug 31, 2021
Reviewer name: alilpistachio
5 out of 5 stars
5 out of 5 stars review

These are my faaaaavorite. Super soft. Softer than any other plain tissue. I use them every single day and they're one of the only brands that don't irritate my nose when I'm sick and have to blow over and over again. I always keep a few boxes around just in case.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Jun 14, 2023
Reviewer name: CO88181
1 out of 5 stars
1 out of 5 stars review

You missed it

I always buy Kleenex but I'm not liking the new design it probably doesn't matter to you but this new design well you missed it my niece brought the last box of Kleenex (with the old design) and said I don't want that box with the awful design out here in the living room.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

Thank you for reaching out to us here. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Oct 3, 2013
Reviewer name: Brian313
5 out of 5 stars
5 out of 5 stars review

Best Tissue Ever

Kleenex Ultra Soft is an allergy sufferers dream come true. I can actually sneeze and blow my nose into the same tissue without having it shred or leak onto my hands. The softness actually rivals a cloth handkerchief! If you need a great tissue, look no further than Kleenex Ultra Soft.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Jan 12, 2017
Reviewer name: jenc_creative
1 out of 5 stars
1 out of 5 stars review

hideous design!!

I have used this product for years + was so relieved when you introduced your previous designs. All of the beige + brown options worked well with my bathroom designs. Subtle, natural + tasteful. Now I refuse to purchase this ridiculous box. I have read your responses about keeping up with design trends. Well I am a Creative Director + can assure you that these belong in the Golden Girls house, circa 1986. Please just revert to what you had. I love your product but not enough to support bad taste. Thank you.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

We appreciate the time you took to leave your feedback and are disappointed to hear that you are not a fan of our new box designs. Even though the outside of the box has changed, the inside still contain the quality tissues that you have come to depend on. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. If you would like to discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8am – 4pm Central Time. Thanks!

Jun 17, 2021
Reviewer name: Goaskalice
1 out of 5 stars
1 out of 5 stars review

The tissues have changed and not for the better

I am in my 70’s and have used your tissues all my life. I ALWAYS but just the plain ordinary tissues. The lotion ones irritate my skin. Purchased my usual tissues a few weeks ago and they have changed and not for the better. I have allergies and use a lot of tissues and the actually are irritating my nose and are thinner and NOT absorbent and feel slippery . WHY change the best tissue EVER ???

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Hey Goaskalice. We're sad to hear about what happened, because we haven't made any changes to these tissues. They should be the same ones you've come to know and love. We'd love to talk to you more and see what we can do to help. When you have a minute, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

Mar 2, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Definitely a household staple, but after realizing that these cube sizes are just the regular tissues folded in half for space saving, I would probably just buy the full size because this is more difficult to grab a tissue in one piece without it breaking.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Oct 6, 2017
Reviewer name: misslaurenboop
5 out of 5 stars
5 out of 5 stars review

Sooo soft!

[This review was collected as part of a promotion.] I have always loved the Kleenex brand but these Ultra Soft tissues are so delightful! They are super soft and absorbent and gentle on sore noses! My daughter goes thru tissues so fast but these are strong and hold up to multiple blows! lol! :o)

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

We're really happy we can help you and your daughter! Thanks for being fans! ;)

Dec 12, 2021
Reviewer name: saloni26
5 out of 5 stars
5 out of 5 stars review

They are always so

They are always so delicate and never hard or abrasive on our nose. I love that they always pop up and are easy to pull out of the boxes. I also use them to take off eye makeup and they work great even when wet. I would highly recommend the Kleenex Ultra Soft tissues.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Feb 3, 2021
Reviewer name: Ron R
1 out of 5 stars
1 out of 5 stars review

Kleenex box failures

I'm so very unhappy with the Kleenex box because the plastic that you feed the Kleenex tissues through is ultra thin and breaks down after a half a box of normal use and the Kleenex's do not stay up in box after box I'm just about ready to switch to another brand . I've been a loyal Kleenex customer for over 50 years

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Hi! We want to make sure you have a great Kleenex Brand product and experience. Please consider sharing more details about this with our team at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.