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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 41-50 of 3,128 reviews
Sep 2, 2026
Reviewer name: Rtay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good as puffs

Good quality

Helpful?75GJPURCLE6A13967505694
Apr 17, 2026
Reviewer name: PlumIslander
5 out of 5 stars
5 out of 5 stars review

Tissues great - New Dispensing plastic issue

The tissues themselves are outstanding. Very soft and durable. We have a box in literally every room in our house, However, there seems to be a new problem with the plastic not staying attached to the box. It's very frustrating to pull a tissue out and have the plastic disconnect. Again, the tissues are really great, we don't buy any other tissues. Hopefully someone can address this. Thanks

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
May 23, 2026
Reviewer name: Susan
3 out of 5 stars
3 out of 5 stars review

Nice tissue, good price, sloppy packaging

I have bought this brand for quite a few years. The tissue is of good quality overall -- nicely soft yet strong, plain white, and with little to no lint and no perfume. However, the packaging process is terrible. The topmost tissues are crammed so tightly and so far down in the stack that no matter how careful I am, at least two of them get severely torn in the process of pulling them up for individual dispensing. This is not only poor quality control, it wastes product. One wonders if this is deliberate, making the customer replace sooner.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We're sad to hear this, because we always want you to have a great experience with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Nov 15, 2023
Reviewer name: Tmac
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love them, but dislike current boxes

We buy these all the time and they are the only tissue I'll purchase. The most recent case had a terrible smell and the box designs are not something I'd want out in my house... pictures of plumbing and pipes on the boxes! As long as they bring back neutral-ish looking boxes, I'll keep buying.

Helpful?75GJPURCLE6A13967505694
Mar 25, 2026
Reviewer name: ChelseaI
5 out of 5 stars
5 out of 5 stars review

Most softest, durable tissues !

Softest tissues I've ever used. I usually get a big box for my house from my local wholesale store but the to go ones are for my bags. They are so lightweight and don't take up a lot of space. I've had a few nose bleeds during my second trimester and they've really come in handy! No issues, they work really well.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Feb 14, 2026
Reviewer name: YanetB
5 out of 5 stars
5 out of 5 stars review

Definitely a staple in our daily routine

As a mom of daughters with allergies, finding something that is truly soft and effective is very important to me. These Kleenex tissues (3 packs of 10) have been such a relief in our daily routine. They're gentle on their skin and don't irritate their noses even when they use them constantly. I also love the convenient size — it's perfect to keep in my purse, their backpacks, or the car. It's the little things that make a big difference when you have kids with allergies. I would definitely repurchase.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Feb 1, 2026
Reviewer name: PATRICIA
1 out of 5 stars
1 out of 5 stars review

smells like mildew

the latest order smells like mildew. Not sure where they were stored or what happened but i won't ever order again because I won't know if they will all be like this. It's like they were damaged in shipping or something and because they had plastic around them they were sold anyhow.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We’re glad you reached out as this definitely isn’t something we’d expect to hear. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. We’d like the chance to learn more so we can help further, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). Thanks!

Apr 28, 2026
Reviewer name: Tonia
4 out of 5 stars
4 out of 5 stars review

Perfect with one exception!

I love these tissues! I would rate them a 5 , if the clear plastic dispenser part didn't fail with the past 3 batches we bought within the first few pulls. Bought from different stores locally, in the 14th largest cityi n the US. Getting to the premium product I paid for while keeping the other tissues uncompromised would be ideal.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from social media team

Thanks for being a fan of ours, Tonia! We're sad to hear about what's been happening though, because quality is important to us. This isn't what we'd expect, and we'd like to speak to you directly about this and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423BBMg8v when you have a chance. Thank you.

Mar 3, 2026
Reviewer name: DesireeH
5 out of 5 stars
5 out of 5 stars review

No. 1 Staple

These are one of those things that you just always have on you. In your car, in your purse, diaper bag, maybe even your pocket. They have helped me so much even with things you wouldn't think. Spilled drinks, no toilet paper in the public restroom but you already went pee, dab on makeup remover to remove a lip stick or eye liner. They are truly a staple

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Apr 16, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

We don't find and could buy Kleenex Tissue , Napkins , Handkerchief in Dhaka , Bangladesh. Don't you have Kleenex Distributors, Agents in Bangladesh ? Your products are good qualities. So take action to market Kleenex Products in Bangladesh. Another thing, I have tried to sign up with Kleenex but couldn't sign up and ultimately Signed in. Make it easy to sign us up with Kleenex. Thank you

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694