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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 471-480 of 3,128 reviews
Jul 27, 2023
Reviewer name: Jessica6
5 out of 5 stars
5 out of 5 stars review

Soft and tough

[This review was collected as part of a promotion.] I love these tissues! I have allergies and blow my nose a lot and these are tough and I'm able to use less tissues than usual! I appreciate the softness very much my nose and eyes didn't hurt after repeating blowing my nose!!!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Nov 24, 2023
Reviewer name: Kblair9
5 out of 5 stars
5 out of 5 stars review

Kleenex ultra soft

[This review was collected as part of a promotion.] I highly recommend this make and kind of Kleenex brand tissues for anyone person or family who have anyone who gots sensitive skin or nose or any kind of allergies or is prone or has very sensitive and allergy prone skin or is just very sensitive to smells or they might have a sensory issue with touch of different products this is your go to tissue wether be for summer winter fall it’s a great product my daughter who has very sensitive skin is easily able to use this brand and type with no issues as am I as well as my other family I highly recommend purchasing and stocking up for those little runny nose or just a must on hand have

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
Oct 17, 2024
Reviewer name: Rach
1 out of 5 stars
1 out of 5 stars review

Ugly box design

The new design is so loud. It stands out like a centerpiece in a bad way. Matches nothing in my house because my home is shockingly not jungle themed. Switched to target up and up brand for now as they have muted colors. I don't need my tissues to have more personality than me.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from social media team

Hey there! We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Sep 10, 2021
Reviewer name: Lookingback
1 out of 5 stars
1 out of 5 stars review

Changed the product and now it's not good!

I have bought Kleenex Ultra Soft tissues for years. They used to be called Ultra Soft Doux. The quality was excellent, but like everything else, they have to mess with perfection. The newly revised Ultra Soft are just plain awful! First, the soft sheen that made them stronger than toilet tissue, is now rougher and no smoothness to the feel. They tear easily, especially trying to get them out of the box. They don't come out smoothly because of the roughness now. They don't feel nice against your skin like before, so I will not buy them again. I have found a store brand that is cheaper and very comparable to what they are now. Why would I pay the raised price for a lesser product than what they produced before? Plus, they have begun bundling them, so you are forced to buy more than one box. They no longer sell (not that I can find) any that are sold as a single box. Some of us don't have room for more boxes in our cupboards! Very disappointed that they would mess with a great product and make it way worse, for an increased price.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Thanks for being a fan of ours. We're sad to hear about this though, because we haven't made any recent changes to our facial tissues. When you have a minute, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Aug 2, 2023
Reviewer name: BunnieLeigh6
5 out of 5 stars
5 out of 5 stars review

Super Soft

[This review was collected as part of a promotion.] I love these but the box ripped a little when I was opening them. The design on the box is pleasing. The tissues are the best part. They are soft and do not dry out my nose like other brands. I love that they do not need lotion to make them soft. They do not have a scent to them and are thick and sturdy.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Nov 20, 2022
Reviewer name: IrishBanshee
3 out of 5 stars
3 out of 5 stars review

Not as soft as before

I have bought the Ultra soft tissues for several years now and use them regularly due to allergies. However, I've noticed within the last 2 months that they are not nearly as soft as before. Please bring back the previous softness! My nose is suffering with the new formula!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

That's super strange, because we haven't made any changes recently to our facial tissues. Quality is important to us, and we can assure you this isn't what we'd expect. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Jul 21, 2022
Reviewer name: LM42
1 out of 5 stars
1 out of 5 stars review

What's happening?

We've been buying Kleenex brand for many years, but the last few months on some of the boxes we have bought, every time I pull out a kleenex, a bunch of Kleenex white specs of Kleenex comes our with the tissue and I have it all over my shirt and the floor! I don't know what's going on, but it's not like it used to be! I'll be looking at other options!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

Hi LM42, We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Nov 15, 2023
Reviewer name: Milwaukee
1 out of 5 stars
1 out of 5 stars review

I have been using the 120–3 ply for at least 15 years Hate, Hate, Hate the new patterns on the boxes and thinking of now going to a different brand!!! Hate them so much, I refuse to put the boxes in my bathrooms, bedrooms or any other rooms. What were you guys thinking, the new patterns are extremely ugly

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us and I'll be sure to share your message with my team. Thank you.

Jul 27, 2023
Reviewer name: matchacheese5
5 out of 5 stars
5 out of 5 stars review

So Soft

[This review was collected as part of a promotion.] This tissue is so soft. The layers of this tissue is thick and absorb very good. I also like the design of the box, it’s very easy and convenient to take the tissue out. I highly recommend this product!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Feb 12, 2021
Reviewer name: Whos who 40
4 out of 5 stars
4 out of 5 stars review

Someone wrote saying that as the tissues were about 3/4 gone they became pinkish. That is the manufacturer's way of warning you it is time to buy more so you don't run out of them. Actually, I think it is a good idea. Many times I have pulled the last tissue out before my allergy nose was finished and had to go get another out of storage. With the warning I can have another box close as needed. However, I find these 3 plys are never available anywhere any more. When will they be back in stock?

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694