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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 301-310 of 3,128 reviews
Jan 21, 2025
Reviewer name: DanaDone
4 out of 5 stars
4 out of 5 stars review

Apparently a Minority, but....

I am apparently in a minority here, but I happen to absolutely LOVE the bright tropical designs of these little cartons! If they aren't subtle enough for your home, use a wooden or ceramic cover of some type...at least that's what I'd do if I objected so strenuously to the design of such a product. Ah, well... The tissues are also soft, by the way, but I find them a bit "thick" for use...just not what I'm used to, but they do provide a bit more "strength" this way.

Helpful?75GJPURCLE6A13967505694
May 6, 2021
Reviewer name: destinyp50
5 out of 5 stars
5 out of 5 stars review

Got these sitting on

Got these sitting on the coffee table for our guests! We have never had any complaints! They don't make your nose feel raw after a couple uses like many tissues seem to. [product:kleenex-soothing-lotion-tissues] Definitely gonna keep them in stock at home!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Jan 19, 2019
Reviewer name: SunnyGirl
4 out of 5 stars
4 out of 5 stars review

Ugly box designs

What happened to the lovely boxes you used to have? Seems now they just keep getting worse. Why different patterns on each side? Why not same all the way around the box? The only way I can continue using this product is to go out and buy holders to hide the horrible boxes! They stand out like a sore thumb no matter what room I put them in.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Oh no, we're bummed to hear you aren't loving our current designs! We are always changing them and keeping them varied, and we love hearing your feedback. We'll be sure to pass it along to our team.

Feb 18, 2021
Reviewer name: daniellewaf37
5 out of 5 stars
5 out of 5 stars review

This is my favorite

This is my favorite kind of facial tissues. The ultra soft kind is much more gentle than the regular kind. I use Kleenex for everything. I have nothing but positive things to say about it. I definitely do highly recommend trying this facial tissues kind.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Sep 2, 2019
Reviewer name: tinascott7ea2b206dafd40aa
4 out of 5 stars
4 out of 5 stars review

Kleenex ultra soft facial tissues are the best products to use for a lot of reasons, catching a runny nose, wiping away tears. Glides over a cut that needs wiping, applying make up, and I can name quite a few other useful purposes. It is easy on the skin and leaves skin feeling soft

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Aug 7, 2022
Reviewer name: Joyce
1 out of 5 stars
1 out of 5 stars review

New Commercial

I agree with the two other comments. This new commercial is disgusting and has no taste. For a long standing product and company your marketing team has reached the low of all lows. I will not buy your products unless you get rid of this gross commercial.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Aug 22, 2020
Reviewer name: roxiqt
5 out of 5 stars
5 out of 5 stars review

Kleenex are great. They are pretty standard tissues that are fairly gentle on your nose. I would recommend them to anyone with allergies or who had a cold and was in need of tissues. Their tissues are soft and pleasant to use. They are a household name for a reason.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Mar 31, 2018
Reviewer name: disappointed customer
1 out of 5 stars
1 out of 5 stars review

Much less soft

I too have been a loyal customer for years. The product softness has significantly decreased. It is now rough. If Kleenex is being honest and has not changed their formula and process, then their supplier of raw materials is different or has changed. Fix this please.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Your loyalty is valued, but we are disappointed to hear you haven’t been happy recently. Although we have changed the box designs, we haven’t made any changes to the tissues themselves. They should still be the same, soft, durable, 3-ply tissues you’ve grown to love and trust. We want to make sure that your happy and ask that you reach out to us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can better assist you. We appreciate your time and look forward to speaking with you soon.

Feb 12, 2021
Reviewer name: Whos who 40
4 out of 5 stars
4 out of 5 stars review

Someone wrote saying that as the tissues were about 3/4 gone they became pinkish. That is the manufacturer's way of warning you it is time to buy more so you don't run out of them. Actually, I think it is a good idea. Many times I have pulled the last tissue out before my allergy nose was finished and had to go get another out of storage. With the warning I can have another box close as needed. However, I find these 3 plys are never available anywhere any more. When will they be back in stock?

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Sep 9, 2024
Reviewer name: Dvorah
1 out of 5 stars
1 out of 5 stars review

Terrible Box Designs. Garish!

I have been only buying Kleenex Ultra Soft for years. The tissues are great, but these new box designs are just too much to have around the house. If I were still teaching young children, these designs would be perfect for the classroom. For my home, I want something pretty and elegant. The designs before the change were the nicest. Until there are pretty, elegant designs again, I'm buying another brand.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from social media team

Hi there. We appreciate your feedback on the new designs. We're constantly striving for designs that everyone loves, and your comments help us. Thank you.