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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
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4.7 out of 5 stars
stars
7,791 ratings3,131 reviews
  1. 5 stars84% (6,528)
  2. 4 stars10% (745)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

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Showing 2,401-2,410 of 3,131 reviews
Apr 14, 2019
Reviewer name: CjMeann
1 out of 5 stars
1 out of 5 stars review

I have always bought ultra soft kleenex. They are not as soft as the earlier ones. Very disappointed.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Ultra soft is in the name, CjMeann and we're disappointed to you hear your most recent experience isn't what you'd expect. We can assure you we haven't made any recent changes and would love to learn more about your purchase. Please reach out when you're free at https://www.kleenex.com/en-us/contactus or by phone at 800-553-3639, Monday through Friday 7:30 a.m. – 7:00 p.m. Central Time. Thank you!

Jan 22, 2020
Reviewer name: peppermintp
5 out of 5 stars
5 out of 5 stars review

Strong but soft on your nose. The boxes are small enough to place anywhere and they look pretty. Reasonably priced also!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Apr 17, 2020
Reviewer name: hollywoodcomet
4 out of 5 stars
4 out of 5 stars review

I grew up using Kleenex Facial Tissues and I think these are the best. Not too thick, not too thin, just right for a runny nose! 

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Feb 28, 2020
Reviewer name: ashwee_4
3 out of 5 stars
3 out of 5 stars review

While Kleenex is the go to tissue brand I found this version to style dry out my nose claiming irritation and redness.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Nov 16, 2019
Reviewer name: bsamber23
5 out of 5 stars
5 out of 5 stars review

They are nice! I use them for my nose. Or small little things. Doesn't fall apart. They're super soft

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Sep 6, 2025
Reviewer name: Timfu
1 out of 5 stars
1 out of 5 stars review

Getting worse

Tissues become disconnected from their folds causing to have to dig out the next one. Box ends come unglued

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from social media team

We're sad to hear this, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426AGm6y when you have a chance so that we can learn more and try to help. Thank you.

Jan 30, 2020
Reviewer name: allisonr21
5 out of 5 stars
5 out of 5 stars review

The best for everyday sniffles and I even use it fir wiping my bathroom counter between cleaning days. I wont buy any other brand.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Apr 30, 2020
Reviewer name: maria89221
5 out of 5 stars
5 out of 5 stars review

this is a classic tissue. i have very sensitive skin and usually tissues make my nose red and itchy but these don't!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Dec 30, 2023
Reviewer name: El1952
1 out of 5 stars
1 out of 5 stars review

Why are there only 120 Tissues in a box now?

I love these tissues but I am tired of companies reducing the amount of products and charging the same or more.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Social Media Team

We appreciate that you shared your concern with us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can speak to you personally about this and try to help. Thank you.

Jan 5, 2023
Reviewer name: Mary60
1 out of 5 stars
1 out of 5 stars review

Quality has declined!!

My last purchase was so disappointing! It is not soft! This is the only tissue I use in my house. Normally very soft. Not this box!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

We're sad to hear about your last purchase, Mary60, because quality is very important to us. We can assure you this isn't typical, and we'd like to talk to you more about what's going on and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can learn more. Thank you.