Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
Back to item details
4.7 out of 5 stars
stars
7,779 ratings3,128 reviews
  1. 5 stars84% (6,517)
  2. 4 stars10% (744)
  3. 3 stars3% (228)
  4. 2 stars1% (99)
  5. 1 star2% (191)

Member photos

  • +89 images
Sort by |
Showing 181-190 of 3,128 reviews
Sep 10, 2026
Reviewer name: Thomas
5 out of 5 stars
5 out of 5 stars review

Sale price is great

On sale, great price.

Helpful?75GJPURCLE6A13967505694
Oct 9, 2025
Reviewer name: Rick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent tissue.

Excellent tissue.

Helpful?75GJPURCLE6A13967505694
May 30, 2025
Reviewer name: MeMe
1 out of 5 stars
1 out of 5 stars review

Never buying again!

I will never buy Kleenex tissues again. They keep changing the quality every time it seems I buy them… each change gets worse. Now the tissues stick together, you pull one and get 4! Even worse, pieces of tissue fly out of the box goes everywhere making a dusty mess. Their products are over rated, too high priced. I’m going back to Sams brand for tissues. Waiting now on Sams brand to beat the competition in paper towels. The name brands are all changing and NOT for the better. What a way to treat your loyal customers?!?

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

Hi MeMe, we appreciate you sharing your recent experience. We're sad to hear this, as we always want you to be satisfied with our tissues. We'd like the chance to learn more and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST). We hope to hear from you soon!

Jan 2, 2023
Reviewer name: Janie52
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality

I had to tape every box back together. Each box was open at the edges.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

Thanks for giving our facial tissues a try. We're sad to hear this though, because we always want you to be happy with them. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute so that we can learn more and try to help. Thank you.

Oct 20, 2023
Reviewer name: KDKat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kleenex Ultra Soft

My favorite Kleenex! I love the pretty boxes too 😄

Helpful?75GJPURCLE6A13967505694
Dec 30, 2023
Reviewer name: UghNurse
1 out of 5 stars
1 out of 5 stars review

Empty box!

One of the boxes was perfectly sealed, but empty. Not a single tissue.

Helpful?75GJPURCLE6A13967505694
reply from KleenexExpert

We're sad to hear this, and can assure you that quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a minute. Thank you.

May 27, 2025
Reviewer name: La
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better version

Better product with soft sheer touch & easy feel

Helpful?75GJPURCLE6A13967505694
Apr 6, 2026
Reviewer name: pumpkinpie45
1 out of 5 stars
1 out of 5 stars review

Extremely thin!

Recently purchased Kleenex is extremely thin. Noticeable thickness decrease.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from social media team

We're sad to hear about this, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/64274Ec4v. When you have a chance so that we can learn more and try to help. Thank you.

Apr 30, 2024
Reviewer name: Jo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality

Great item soft and good quality

Helpful?75GJPURCLE6A13967505694
Sep 22, 2025
Reviewer name: Darville
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Wish I had bought the big boxes.

Wish I had bought the big boxes.

Helpful?75GJPURCLE6A13967505694