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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars7,516 ratings3,088 reviews
  1. 5 stars84% (6,301)
  2. 4 stars10% (715)
  3. 3 stars3% (218)
  4. 2 stars1% (97)
  5. 1 star2% (185)

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Showing 1,311-1,320 of 3,088 reviews
Nov 30, 2022
SFSF
1 out of 5 stars review

So THIN now ugh!!!!!

I’ve been getting these for years and now not only has the price gone up, but the quality WAY down as they are so much thinner. You would need to use two at a time. I still have a couple old boxes around the house so even tho I could instantly tell the second I opened a new box how thin it was, I still held it next to the old one and wow, they are so cheap now. Generic brand quality now so save your money and just buy the generic

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

We're sad to hear this, because quality is very important to us. This isn't what we'd expect, and we'd like to speak to you personally about what's going on and try to help. When you have a chance, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us. Thanks, and we look forward to hearing from you soon.

May 10, 2024
Nat C
1 out of 5 stars review

Quality Downgrade

Kleenex ultra soft have been my go-to tissue for many years. Recently stocked up on the new "colorful" boxes, and to my great disappointment, the tissues seem much thinner and lower quality. What happened??? Very disappointed. First time I had to blow my nose with these for an extended period of time, the skin on my nose got raw.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Social Media Team

We're sad to hear this, Nat, because quality is very important to us. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425j75cB so that we can learn more and try to help. Thank you.

Nov 21, 2023
Amber9
5 out of 5 stars review

Go-To Tissues

[This review was collected as part of a promotion.] Perfect when you have allergies and constantly are blowing your nose! Won’t leave your nose raw and dry like some other tissues can after repeated use. All of the different box designs are an additional plus since there is one for every aesthetic.

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
Jul 31, 2019
bruscaqb59
5 out of 5 stars review

Great !!!

I love these tissues, only one question, in order to be able to dispose them easily in separate collection, could the two plastic labels be done in paper? otherwise when the box is finished it has to be divided into plastic and paper..... just a green idea :-)

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Oct 3, 2017
MomReviewThis
5 out of 5 stars review

So soft, and yet so stylish!

[This review was collected as part of a promotion.] Kleenex is my family's go-to brand for tissues and has been for many many years. Thanks to my allergies (which I've lovingly passed along to my kids) we buy them in bulk! No kidding. Like the huge warehouse store packs of like 30 boxes. Anyway, I really love the new look of the Kleenex boxes this season! Now I don't have to have ugly printed boxes sitting all over my house.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

We appreciate you for being a long-tome fan of Kleenex! Thanks for the love!

Jul 28, 2023
Rayray7
5 out of 5 stars review

Kleenex ultra soft

[This review was collected as part of a promotion.] They live up to their name ultra soft! They are very soft They catch everything as well and they are durable that's what I liked most about them! I would most definitely recommend them to anyone else in the market for kleenex

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Dec 9, 2024
Mandy2
5 out of 5 stars review

My go to

Kleenex is hands down the best tissue brand out there! The softness and durability are unmatched, making them perfect for everything from cold season sniffles to everyday use. They’re gentle on the skin, yet strong enough to handle any mess. I also appreciate the convenient box design, which fits easily into any room. Whether you're at home or on the go, Kleenex is the tissue you can always rely on for comfort and quality.

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
Aug 9, 2017
Starla
3 out of 5 stars review

Ugly packaging

I have been a Kleenex brand user all my life but I am very disappointed in the packaging of the upright boxes. I always buy the 4 (or more) packs of upright boxes and it seems for awhile my only option is the pack with the ugly gray blue boxes which don't at all coordinate with any room in my house. The only time I can get a different design is during the holidays. Please offer a better selection or I may have to go to a competitor for better options.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Thank you for being a loyal fan over the years! As you found we do update our box designs from time to time, but our tissues that you've grown to know and love have remained the same. We hope you will continue choosing the Kleenex family. Thank you!

May 26, 2020
bojanatufegdzic
5 out of 5 stars review

Great buy! These have come in use during these times. Allergies! I was kind of worried buying such a large amount of tissues, but this box wasn’t too big at all! I also am a big fan of the cube boxes because they fit into more places throughout my home.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Sep 2, 2019
shawnaj1
5 out of 5 stars review

Of course, if you have a cold, these are absolutely amazing. The Kleenex brand is more expensive, but to me it worth the extra money. The designs are nice and pretty. The only critique I would have is that The boxes could be a bit stronger, I find they sometimes come apart on the end.

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Hi! We love that you're a fan of our Kleenex Ultra Soft tissues! If you'd like to connect with us regarding the packaging issue you mentioned, please don't hesitate to reach us at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.