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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars7,516 ratings3,088 reviews
  1. 5 stars84% (6,301)
  2. 4 stars10% (715)
  3. 3 stars3% (218)
  4. 2 stars1% (97)
  5. 1 star2% (185)

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Showing 1,251-1,260 of 3,088 reviews
Jan 22, 2017
Chad
2 out of 5 stars review

Not Liking New Product

Been buying the Ultra Soft Doux forever it seems. New boxes are ugly, but more importantly the quality seems not nearly as good as the prior version. While your response to other similar comments indicates that my experience is not typical, the number of people raising this issue seems to indicate my experience is typical of many others. We'll likely be shopping another brand.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Hi Chad - Thank you for taking the time to share your review with us and for being a longtime fan. While we have updated our box designs, we want to assure you that we haven't made any changes to the Kleenex Ultra Soft tissues themselves. We don't want to lose you as a fan and would like to learn more about your recent experience. Please reach out to our Consumer Care Team online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday, 8am - 4pm CT) if you haven't already done so. Our goal with our new designs was to provide our fans with new, refreshing graphics for their home, but our tissues should still provide you the same great care with the softness you've come to love. We will certainly share your thoughts with the rest of our Kleenex brand team. Thanks again, and we hope to speak with you soon.

Oct 16, 2022
TissueBoi4Evr
4 out of 5 stars review

Oh yeah baby

Very soft and I like the craft ideas on the back. The lizard face made my nose blowing experience very lovely. My nose is often congested and Kleenex is always soft and nice. Also, my uncle works for proctor and gamble his name is Uncle J please give him a raise thanks

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Feb 4, 2021
Anonymous
4 out of 5 stars review

Kleenex is iconic and

Kleenex is iconic and frankly my preferred brand. That being said, they could stand to improve a couple of things with the boutique boxes. The first is that it can be difficult to get tissues out without ripping them apart. The second isn’t just an issue with the boutique boxes, but all boxes - the tissues are way too thin. I often need to use two or three together, folded in half, to keep from soaking through them when sneezing or blowing my nose. Otherwise, these are great!

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Nov 27, 2023
MamaBear10
5 out of 5 stars review

Our favorite tissue!

[This review was collected as part of a promotion.] My family and I have sensitive skin and this one has been a tried and true product! I was sent this product complimentary in exchange for my honest and unbiased opinion. This ultra soft tissue works for everything from tears, to helping to remove my makeup, to runny noses. It is so pillowy soft and even gentle enough to use on my toddler.

Review from Home Tester Club
Helpful?75GJPURCLE6A13967505694
Jul 29, 2023
Emily6
5 out of 5 stars review

Tissues

[This review was collected as part of a promotion.] That’s are by far the best tissues I’ve used, they were not rough on my nose and didn’t leave my nose red. I loved the softness of the tissues and the cute boxes, I would absolutely recommend this product

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Oct 7, 2017
dcrystal28
5 out of 5 stars review

Soft and strong!

[This review was collected as part of a promotion.] Kleenex Ultra Soft tissues are soft and strong as advertised! I have horrible allergies, so i always keep Kleenex's on hand. For a non lotion tissue they are the softest I have ever used. They are very strong and absorbent.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Thanks for sharing, dcrystal28!

Mar 12, 2023
product quality
1 out of 5 stars review

disappointed

I have used kleenex brand 3 ply tissue for as long as i can remember, I can't tell you how disappointed I am with your product currently. Your 3 ply now feels like 1 ply. I need 2 tissue now for effectiveness. Not only do I feel the quality has dropped, but you also joined the ban wagon on "shrinkflation". I only get 60 sheets now verses 65. This doesn't leave me too many reasons for continuing with your brand. Sad to say good bye after some 40 years of use.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

We appreciate your loyalty throughout the years. We're sad to hear about what's going on, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can speak to you personally about your experience and try to help. Thank you.

Jul 26, 2023
Nelybelly5
5 out of 5 stars review

So soft

[This review was collected as part of a promotion.] Nothing better than something nice and soft when you are feeling your worse. I was so sick and this box of Kleenex made it sanitary for me to get rid of anything. Kleenex is the only brown to you when you are sick.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Oct 10, 2017
onelove24
5 out of 5 stars review

So soft and smooth!

[This review was collected as part of a promotion.] These tissue's were so soft and smooth! I love how they felt on my nose and skin. I also used them in taking off my eye makeup and they were strong and felt nice on my eyes. I received the product for free to try and I would definitely buy these in the future.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Sounds like our Kleenex Ultra Soft tissues are just right!

Jan 9, 2022
Gail P
2 out of 5 stars review

Disappointed

For years I’ve purchased the ultra soft Kleenex brand tissues. Recently, the quality of every box I’ve used compares to the most cheapest quality tissues on the market. I’m disappointed in this Kleenex product and have purchased another brand for comparison. What is going on here?

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

We certainly never wanted you to be disappointed with our facial tissues, and can assure you this isn't what we'd expect. When you have a minute, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.