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Customer reviews for Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box for
Kleenex Ultra Soft Facial Tissues, 12 boxes, 72 tissues/box
4.7 out of 5 stars
stars7,516 ratings3,088 reviews
  1. 5 stars84% (6,301)
  2. 4 stars10% (715)
  3. 3 stars3% (218)
  4. 2 stars1% (97)
  5. 1 star2% (185)

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Showing 1,071-1,080 of 3,088 reviews
Aug 26, 2021
trish0729
1 out of 5 stars review

Really???

I recently purchased the 12 cube boxes package. I see some of the boxes are telling me I can be anything, get crafty do this do that. .. Just stop it. I don't need my kleenex boxes being woke. Its tissues, I want boxes that are colorful, pretty,seasonal etc.. I don't want my tissues preaching to me or anyone who comes into my home..

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

We appreciate that you've shared your thoughts with us, and we'll be sure to share your review with the rest of our team.

Jul 26, 2023
LovelyR5
5 out of 5 stars review

Thick tissues

[This review was collected as part of a promotion.] I love using Kleenex brand tissues. The quality is superior and they are thicker than other brands. They feel super soft on a sore red nose and are hypoallergenic. Plus I love all the cute decorative designs on the box. Highly recommend!

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Jul 29, 2023
Sillysilly795
5 out of 5 stars review

Best tissues ever

[This review was collected as part of a promotion.] I’ve never bought the Kleenex Brand tissues ever but I have to say that I don’t think I could ever buy another brand after trying this one. It is so soft doesn’t irritate my nose at all. It is thick ply, not the kind that just breaks away easily

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
Mar 30, 2020
cosycultureco
5 out of 5 stars review

These Kleenex are so unbelievably soft, which makes them perfect for when you have the sniffles and are consistently wiping your nose. I hate when you’re sick and your nose is all raw and red on top of it. Kleenex is a trusted and true brand that I’ll never stop purchasing :)

Review from influenster.com
Helpful?75GJPURCLE6A13967505694
Sep 29, 2017
lacroixbabay
5 out of 5 stars review

I love the designer boxes

[This review was collected as part of a promotion.] I just received a box of tissues for free from house party. First, can I say I love the new boxes. The box that I got was a teal, blue and grey design. It matched exactly with my bathroom. I like that the tissues are soft, but thick. My daughter likes to use them as dresses for her dolls. I'd love if they could figure out a way to make a box that fits in a cup holder or something for a car.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Thanks for the great feedback! Also, we might just have what you're looking for. Have you tried our Ultra Soft Slim Wallet packs? They're ultra soft tissues that you can easily take with you wherever you go! Learn more here: https://www.kleenex.com/en-us/products/facial-tissues/ultra-soft/ultra-soft-slim-wallets. Thanks!

Jan 12, 2017
jenc_creative
1 out of 5 stars review

hideous design!!

I have used this product for years + was so relieved when you introduced your previous designs. All of the beige + brown options worked well with my bathroom designs. Subtle, natural + tasteful. Now I refuse to purchase this ridiculous box. I have read your responses about keeping up with design trends. Well I am a Creative Director + can assure you that these belong in the Golden Girls house, circa 1986. Please just revert to what you had. I love your product but not enough to support bad taste. Thank you.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

We appreciate the time you took to leave your feedback and are disappointed to hear that you are not a fan of our new box designs. Even though the outside of the box has changed, the inside still contain the quality tissues that you have come to depend on. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. If you would like to discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8am – 4pm Central Time. Thanks!

Feb 3, 2021
Ron R
1 out of 5 stars review

Kleenex box failures

I'm so very unhappy with the Kleenex box because the plastic that you feed the Kleenex tissues through is ultra thin and breaks down after a half a box of normal use and the Kleenex's do not stay up in box after box I'm just about ready to switch to another brand . I've been a loyal Kleenex customer for over 50 years

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand

Hi! We want to make sure you have a great Kleenex Brand product and experience. Please consider sharing more details about this with our team at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Jun 11, 2023
JojoRe
2 out of 5 stars review

Jungle print box design

I’m curious why you chose to go from the pleasant pastel packaging to the jungle looking print that does not blend well with anything. We have Kleenex in every room in our house and always buy Kleenex brand. Disappointing. I look forward to your response. Love the brand, not the design. Experimenting with other brands.

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kimberly Clark

Hi JooRe. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback, Lisa, and will take it into account for future updates.

Aug 2, 2017
Ellie4
2 out of 5 stars review

Disappointed

I have been using the Ultra Soft Kleenex for quite a while. Since the introduction of the new designs on the boxes I have found that I have to search for boxes that are not damaged (in numerous stores). The biggest disappointment is the tissue itself. It is not nearly as soft as the original Ultra Soft and, lately, the tissues fall apart into two very thin pieces or come out of the box with only one ply. Also, the tissues are often very wrinkled. Hope they will be improved soon...

Review from kleenex.com
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Thanks for being a loyal fan, Ellie! We certainly don't want you to feel disappointed! Your recent experiences are not typical, as you've already realized. We have high quality control measures in-place to avoid these situations, as well as those who ship, store and sell our products. Also, since there hasn't been any changes to our tissues, they should be the same two-ply and high quality tissues you've grown to love during this time you've been using them. We'd love to have a chat with you to learn more about what you've experience and also see how we can help since you've been a great fan. When you have a moment give us a call at 800-553-3639 (Monday through Friday, 7:30am - 7pm CT). We hope to hear from you soon!

Oct 12, 2017
TexanMama08
5 out of 5 stars review

Super soft!

[This review was collected as part of a promotion.] Kleenex has always been a big part of our house must-haves. I love the designs on the boxes, the softness (like silk), but durability to handle the roughness of my husbands scruffy face. They sent me this box for free, but I have an unbiased view as a customer of theirs for many years.

Review from Ripple Street
Helpful?75GJPURCLE6A13967505694
reply from Kleenex Brand Team

Thanks for being a loyal fan over the years, TexanMama08! We appreciate you.