I have used TurboTax for many years, and have offered my services as a technical writer to improve your product a number of times. Unfortunately, I have not received any responses.

I spoke with a few. The last one was the game changer. She found all my errors and saved me money. She was very kind and patient with me. It took a long time, but she helped so much. Worth the money spent. Thank you, I will sleep good tonight.

I've been using Turbo Tax for many years. This is by far the worst experience ever. There were really crazy errors, extra small font, ads everywhere. I didn't think in 2026 their tech could have gotten worse! really..

All was fine, but seems no matter how many times I put the pin in, the file rejects. You say "We will help you fix it", but all you do is take me to pay for help.

I could not download 1099-Bs from my brokerage - VERY DISAPPOINTING! Separately, I spent the $60 for expert help on my Schedule C / E / A confusion and she was great. Thanks for that!

Tired of the same excessive fees and since you advertise "Free Returns" you are trying to capture more young people that don't know how to file their own returns. You will not be Bill Gates and using his model will not work.

accuracy features reporting Made a mistake on QBI. I had to force the program to give me the tax break Too expensive to make such a mistake. State efiling should be possible.

The help menu is very poor. It goes to some automated options versus typing our own questions. This is quite annoying and can be fixed easily from your end. Rest is all good.

IT KEPT COING UP WITH AN ERROR THAT NO ONE COULD SOLVE - IT REQUIRED ME TO GO NTO THE FORM AND CORRECT THE ENTRIES OR REMOVE ENTRIEW FROM THE PREVIOUS YEAR THAT DIDN'T APPLY

Turbo Tax has always been simple to use, easy to navigate through and accurate. Disappointed this year with the loss of ItsDeductible portion of the product. It will make it that much harder to track charitable donations