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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,813 ratings3,813 reviews
  1. 5 stars47% (1,807)
  2. 4 stars23% (869)
  3. 3 stars14% (528)
  4. 2 stars7% (279)
  5. 1 star9% (330)
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Showing 3,491-3,500 of 3,813 reviews
Aug 28, 2025
Reviewer name: NSW64
3 out of 5 stars
3 out of 5 stars review

Charged 2x for state file not free?????

Have not used anything besides TurboTax for many years. I am extremely upset this year that I was charged twice for my state return that was advertised to be one free state return filed. I will reconsider using another product next year.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Aug 6, 2025
Reviewer name: rlm7of9
5 out of 5 stars
5 out of 5 stars review

Awesome

I forgot to mail the taxes for 2021 and the Ladie this morning was awesome very helpful and now I am printing to mail the 2021 Taxes to the IRS. Thanks to Tasha, I'll never forget her!

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
May 6, 2025
Reviewer name: DBChaser
1 out of 5 stars
1 out of 5 stars review

I will never use Turbo Tax Home & Business again.

Horrible. I inputted my bank routing number & account number and chose to pay my taxes when I filed electronically. I received no proof that I chose to have that done. No printout confirming it and no way to double check the information.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Aug 28, 2025
Reviewer name: Carmencro
5 out of 5 stars
5 out of 5 stars review

Turbo tax was super helpful.

I being using turbo tax for many years. Thank you for taking me step to step questions to complete my income tax. only one question. It didn't ask me how much I paid for an extension time.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 7, 2025
Reviewer name: drg777
4 out of 5 stars
4 out of 5 stars review

2024 more cumbersome for investment info

2024 TurboTax made more difficult to simply enter information for interest, dividends, cap gains, etc. Relying too much on downloads. If I don't want to download, I don't want to try and figure out how to simply enter info manually.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Oct 17, 2025
Reviewer name: IP PIN Scam
1 out of 5 stars
1 out of 5 stars review

IP PIN Scam

My return repeatedly rejected due to missing IP PIN. I have never had an IP PIN and do not have one now. I am going to request a refund for the efiling fee

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: eTony
5 out of 5 stars
5 out of 5 stars review

TurboTax user for 20+ Years

Easy to use, however some sections could be a little more user friendly. Also, I would go back to the regular search feature until the Assistant is less buggy.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 15, 2025
Reviewer name: Turbo Tax is unreliable
1 out of 5 stars
1 out of 5 stars review

The software is unreliable

Your software will not accept a credit card with any expiration date that is after 08 (August). Sept, Oct, Nov, Dec and not accepted in the dropdown menue

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: Defeated by Turbo Tax
2 out of 5 stars
2 out of 5 stars review

Turbo Tax is only good for simple returns

It can't handle complex K-1's. Seems fine for basic returns. I also find the interface difficult to use - for instance, why can't I upload a K-1? That would be loads easier. I have wasted so much time putting in K-1 information manually

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 15, 2025
Reviewer name: Tax Hater 100
5 out of 5 stars
5 out of 5 stars review

Will use again next year!

Minor glitches in more sophisticated forms relating to investment income/deductions reporting but, overall, it makes an otherwise overwhelming task reasonably manageable.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.