Experience is as expected. When i went to pay for the state filing, I was told that I would receive a $10 store club credit. However, the full $25 was taken from my credit card. Very disappointed.

A few difficult spots that I had to google or get help with. Compatible with last year. Features were as they always have been. Couldn't interface with Quicken. Accuracy was fine. Reporting fine.

Great software! I just have one recommendation. Please send a notification that, for example, your TurboTax is being worked on but not completed before the April 15th deadline.

I have used turbo tax since their inception. I love turbo tax and have needed and used turbo tax defense. Best defense ever! No hassles, Always resolved without payment or penalty.

After running error check there were no errors until I went to efile my federal return. At that point 1 error came up that Turbotax couldn't' resolve so I had to restart my taxes all over again.

I have used Turbotax ever since it first came out. For personal and business and Intuit Quickbooks, but the prices are making it prohibitive. I have also found errors and confusion along the way.

talked with a couple of your experts, and they were MOST helpful, they never complained because of my lack of knowledge and were able to get me to the end.

changing some of the buttons to a different color may help to assure user to complete the tasks - my example was to complete and file the return after my review. Also put a date on the cover page with the electronic filing instructions.

Perhaps as filing has become more difficult with new laws, and exclusions or additions; it has become a bit more stress provoking working thru the grind of itemization.

Over all - happy with Turbo Tax, but had a difficult issue this year with info not flowing from last year - and needing to input info from 2011 - !!! hope next year is better.