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Customer reviews for Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit for
Intuit TurboTax Home & Business 2024 Email Delivery, Federal and State Returns + Federal E-file with $10 in-product credit
3.9 out of 5 stars
stars
3,740 ratings3,740 reviews
  1. 5 stars48% (1,777)
  2. 4 stars23% (846)
  3. 3 stars14% (520)
  4. 2 stars7% (274)
  5. 1 star9% (323)
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Showing 1,971-1,980 of 3,740 reviews
Oct 16, 2025
Reviewer name: The Spruce
3 out of 5 stars
3 out of 5 stars review

Weak QA Testing This Year - High Rate of Bugs

I have used TurboTax for years, and this year's version was notably quality-deficient. We encountered far more bugs and glitches this year than ever before.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 14, 2025
Reviewer name: ADJSunshine
2 out of 5 stars
2 out of 5 stars review

Failed to import E*Trade option trades correctly

I have been using TurboTax for over 25 years. But I am really disappointed as the import of my trading data from E*Trade were a complete mess. The option trade data could not import properly

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: KPCASSIE
4 out of 5 stars
4 out of 5 stars review

REWINDS

IN GENERAL, IT IS FAIRLY EASY TO WORK WITH... IT DOES GET FRUSTRATING WHEN SOMETHING NEEDS TO BE CHANGED AND YOU HAVE TO GO THRU SEVERAL PROMPTS AND QUESTIONS TO GET BACK TO WHERE YOU WANT TO GO...

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.

Oct 7, 2025
Reviewer name: Blakeref
1 out of 5 stars
1 out of 5 stars review

Terrible Tax

When filing my state return, I provided banking information, however, you forced me to use a credit card and charged me a $40 processing fee. That's unfair and deceptive.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 16, 2025
Reviewer name: TT 2024 user
3 out of 5 stars
3 out of 5 stars review

TT is fine for federal returns, mediocre for state

TT is fine for Federal, but is not all that helpful with State returns. Also the so-called $10 state credit that is offered implies it will be used to discount the state return filing fee of $25 and it does NOT.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
Oct 14, 2025
Reviewer name: Jaxvillegirl
4 out of 5 stars
4 out of 5 stars review

Dissappointed!

According to the Oklahoma Tax Commission, Individual Income Tax returns do not have to be filed by mail due to form 591-D. I am extremely disappointed in Turbo Tax for not allowing a bypass to this erroneous policy.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 16, 2025
Reviewer name: Roger Ten
5 out of 5 stars
5 out of 5 stars review

Turbo Tax for the win!

I have used Turbo Tax for several years and while our tax returns have gotten more complex Turbo Tax continues to make completing and filing easy to navigate.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we’re committed to delivering the reliable service you count on.

Oct 15, 2025
Reviewer name: SRPNY
5 out of 5 stars
5 out of 5 stars review

Don't file taxes without it

We have used TurboTax for 30+ years. Fell comfortable enough to use it. The price in advantage subscription is higher than what people pay in the stores! Early release of the program is almost useless.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we’re glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Oct 16, 2025
Reviewer name: eTony
5 out of 5 stars
5 out of 5 stars review

TurboTax user for 20+ Years

Easy to use, however some sections could be a little more user friendly. Also, I would go back to the regular search feature until the Assistant is less buggy.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We’re sorry to hear parts of your experience didn’t meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Oct 10, 2025
Reviewer name: Sonarman2
4 out of 5 stars
4 out of 5 stars review

All good, but the no Windows 10 for 2025 notice

TT is good as always. I did become concerned and am for 2025 with notice that Windows 10 will not be supported. TurboTax is the only application I use that has made Windows 10 an issue as of this date. For that I have to drop a star.

Review from turbotax.intuit.com
Helpful?45PO1UY7ALO513967455955
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It’s important to us to hear both what’s working and what needs improvement, so that we can continue working on providing the best services to our customers.