it's easy, just a bunch of questions. Asks too many times to purchase other products like Auto defend

Easy to read each question and answer accordingly. Turbo Tax helps step-by-step to get the most out of your Refund.

It was a pleasant experience speaking with Wendy, she appeared to be knowledgeable and more importantly I could understand her.

TurboTax does not have form 8997 and does not make it easy to find out how to determine estimated tax payments for the next year.

I love the ease of navigating through the different channels. It really breaks everything down step by step.

I found the online version a little more difficult but was able to change back to the desktop version I have been using for a long time.

Inexcusable last minute error messages regarding NYS withholding exceeding gross distribution on 1099-R.

Terrible experience. Last year I'll be using TurboTax. So much wasted time and no one could fix the issues I had whenever I needed to make purchases.

Very useful to be able to review all info at home and then enter. Set your own deadlines and see your refunds sooner than later.

My biggest issue is why Turbo Tax makes you answer the same questions over if you simply want to review a certain section.