When filing my state return, I provided banking information, however, you forced me to use a credit card and charged me a $40 processing fee. That's unfair and deceptive.

I get it done and checked out by the software and leave it for a few weeks, launch and updates run and it gets all screwed up!! and wasn't given my $10 credit when I bought the state file fee!!

The desktop software had many dead links and wasn't easy to navigate. The online self employed version was pathetic. It wouldn't allow me to do straight line depreciation.

Your software will not accept a credit card with any expiration date that is after 08 (August). Sept, Oct, Nov, Dec and not accepted in the dropdown menue

Live Advice IS FANTASTIC! Found TTX Program to be buggier than usual, but Live Advice caused me to give you 5 stars... otherwise would have been a 3 or less

I filed electronically for Federal and California State and I got an error message rejection from Turbo tax which said Colorado is not accepting my return. I am confused and double check the state on my return which clearly states California.

Easy to use, however some sections could be a little more user friendly. Also, I would go back to the regular search feature until the Assistant is less buggy.

I have been using Turbo tax for years. I think it is easyty to use and just respond to the questions being asked and it calculates whether you owe or you get a credit back. Pretty simple.

IN GENERAL, IT IS FAIRLY EASY TO WORK WITH... IT DOES GET FRUSTRATING WHEN SOMETHING NEEDS TO BE CHANGED AND YOU HAVE TO GO THRU SEVERAL PROMPTS AND QUESTIONS TO GET BACK TO WHERE YOU WANT TO GO...

I've been using Intuit TurboTax program products for many years, and I can truly say it's one of the better or the best product program on the market and at a reasonable price. I'm a long time past and future customer.