I bout this 3 years ago and had some problems with the rust due to the weather in Florida, I had the best experience with customer service, they exchange the Swing and made my kids happy. The level of service of this company is the best I have ever seen. thank you.

I honestly expected stronger steel tubing for the money. You have to very careful on over tightening the bolts. Quality of bolts was also low as they consistently wanted to strip even when starting by hand. The instructions were the worst as none of the parts were labeled properly. Very time consuming. Fairly solid and looks nice.

I lost some pieces while moving my playset. When I contacted lifetime they were great to get me replacements sent out. After I got my confirmation order email I misread it and thought some parts had not been ordered. I contacted them back again and the customer service rep was very patient with me in looking through the order again to make sure the parts I needed were there. Thank you lifetime!

This Christmas the squeals of excitement of a 3 1/2 year ole made every dollar spent a wise expenditure. There are challenges to continue her excitement in years to come. As my son-in-law assembled the set, I can’t comment on the amount of time or difficulty in assembling

Bought 90042 swingset for grandkids in 2013. It's their favorite toy and the Lifetime quality is excellent. This product and this company customer service is as good as it gets. After 6 years of frequent use still in excellent condition. Have replaced the climbing net due to sun deterioration of rope. Replacing the footpads which we damaged moving the set. Damage was our fault, but company replaced free. We have also bought Lifetime plastic tables. This company makes excellent products that last and last.

This swingset is really solid and seems extremely well made. If you have never put anything large together with lots of parts i don’t recommend starting with this. This thing will last as long as our son wants to play on it. I m happy with our purchase.

So glad my wife found this swingset that is not wooden. All we see is worn down gray wooden sets around and this one should last. I was shocked with the quality. I put this together myself with the help of my 7 and 4 year old boys holding a few things and getting screws. Every weld and every hole alignment was perfect. I do recommend 2 adults for assembly - I could have saved probably an hour throughout just having somebody hold and press some of the plastic caps for the holes to align and me to get a nut on. However I was able to basically do the whole thing myself in about 11-13 hours over 4 days. While building, I ended up spending a lot of time playing with the kids as we finished each component. There is a BILT app I downloaded that has 3D panoramic instructions that read you the directions over and over again. It would’ve been significantly more difficult with just the paper instructions. That app is a must. It allows you to pan and zoom into even the holes for each screw. The set is sturdy. Our family of 5 sit in the fort area up top. The main pipes are very rigid and I do the monkey bars at 180 pounds and it almost feels like a commercial playground. It also looks and feels like a quality paint. There are no sharp edges on the welds or anything like that. One roof support was bent at the very end and a bolt wouldn’t go through. I was able to bend it with pliers and a vice and drill the hole a bit bigger with a drill bit. Otherwise it was flawless. Protip: directions and most hardware are in box 6 of 6. Download the app and watch that quick before install. It’s the first thing the boys run to over a month in. Couldn’t be happier with this set. We checked all out boxes (slide (2), fort, monkey bars, rock wall) and still paid less than the popular cedar swingsets available around here. Called in and got 5% discount. Last thing, I’m thrilled we don’t have to spend a weekend each summer staining this thing every year.

Looks like a professional park set. Took my husband and father in law the better part of a full day to assemble. Kids love it, just enough to do to keep 3yo busy. Shipment is gigantic but separate boxes for pieces of set are helpful during assembly. Positive reaction from neighbors. Hopefully low maintenance compared to popular wood sets.

I bought a play ground set for my grandchildren from this company and they love it. The propeller swing broke and the company sent a brand new propeller swing. This company stands by the warranty and are very helpful. I would recommend this company’s merchandise anytime thank you.

The set arrived in one very large crate. Well packaged, with no damage. The nuts and bolts part of the packaging is particularly well organized and clearly labeled. Extra hardware was included. Instructions are pretty good. Some of the metal round tubes and square tubes can be a bit of a challenge to sort out and identify. Look for the yellow sheets in the instruction book that helps sort it all out. Once assembled the set feels robust and heavy duty. I would recommend anchoring the legs of the swing set if this is used by older kids. Also I will be adding traction strips to the metal ladder rungs. The metal ladder rungs are well painted, but with a high gloss finish so a bit slippery.