Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort for
Backyard Discovery 14' x 10' Cordova Light Brown Cedar Gazebo with PowerPort
4.8 out of 5 stars
stars
1,311 ratings1,259 reviews
  1. 5 stars85% (1,119)
  2. 4 stars10% (133)
  3. 3 stars2% (25)
  4. 2 stars1% (7)
  5. 1 star2% (27)

Member photos

  • +1299 images
Sort by |
Showing 531-540 of 1,259 reviews
Apr 27, 2024
SHarkins
5 out of 5 stars
5 out of 5 stars review

Great Product, Happy owner

I bought this gazebo at my local club and was surprised at the weight of the boxes when i moved them to my backyard. However, once I began to unpack them, I realized that the weight was directly related to the quality of the materials within. The Kit and the instructions are incredibly detailed. and easy to follow. Yes there are a lot pieces and a lot of hardware. More impressive is that this kit includes tools, like clamps, driver bits, screw sets etc. Was pleasantly surprised that nearly everything you need is included. You do need your own drill, driver and skill saw but overall I was impressed. The construction took a day and 1/2 with myself and friend and for the roof a third person is definitely a plus. The instructions say it too, but let me re-state. wear gloves when handling the metal roof sheets. They are sharp... Overall I could not be happier with the results. My friends, family and neighbors are all impressed.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

So very happy to hear of your satisfaction with our product! Greatly appreciate you taking the time in writing about your experience with assembly and with the product as a whole!!

May 11, 2023
SteveS
3 out of 5 stars
3 out of 5 stars review

Beautiful product; Horrible Installation

Only providing 3 out of 5 stars because of installation issues and the amount of my wasted time time to get the gazebo installed. The gazebo from Backyard Discoveries is very good quality and looks great. I needed to have a few pieces replaced and they immediately sent them with no questions. Their customer service was excellent. No complaints with the actual gazebo or the manufacturer. My issue was with GoConfigure who is the contractor when you purchase the “Assembly” through Sam’s. While Sam’s tried to help, GoConfigure outsources to independent technicians. They failed to show up for my install on three separate occasions and never called and I needed to chase and constantly follow up. They apologized but most of their people are schedulers or agents taking calls, and they tried to accommodate me to move me up in re-scheduling. I wanted to speak with senior personnel but I felt blocked. The gazebo was finally installed on the 4th and three weeks later then promised. If you are handy, don’t purchase the “Assembly” with GoConfigure as they are unreliable.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for your review! We apologize for the experience that you had with your installation service! We are glad that you are loving your gazebo and we're sure it is a beautiful addition to your backyard!

Sep 23, 2023
Bruce
1 out of 5 stars
1 out of 5 stars review

Horrible quality and worst instructions

This thing is absolutely horrible. I've worked construction in years past and I'm very handy with diy projects. That being said, the quality of this gazebo is seriously lacking. Wood is warped, I tried to line things up even with wood clamps but the holes just don't line up either. Instructions are horrible, for example page 52 doesn't say anything about drilling but how else would you get the ridge cap channel secured with the wood grip screws. That's just one example but there are several. Trying to decide if I want to figure out how to finish it or send it back. I would strongly recommend NOT buying this, UNTIL BACKYARD DISCOVERY WORKS OUT THE KINKS.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

I am sorry our product disappointed you. Our wood is selected for its outdoor qualities (resists bugs, natural longevity resisting decay and rot due to moisture or ground contact, etc.). Please know your set does come with a 5 year pro-rated warranty if you need any parts. Our Customer Service can be reached 7 days a week at 800-856-4445

Feb 11, 2025
Ken
5 out of 5 stars
5 out of 5 stars review

Couldn't be more pleased

I bought this last year along with the $799.00 assembly option. After 5 no-show appointments by the 3 party builders. I decided that enough was enough. I told Sams I wanted to return the idem. They arranged for pickup and refunded all my money including the $300.00 freight and $799.00 build money. I bought it again in February 2025 and assembled it with the help of some neighbors. It turned out better than expected. I am very pleased with the quality, the way it went together and especially the way it looks.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for your 5 star review! We're so sorry to hear of the experience you had with your first purchase, but we're so glad to hear you decided to purchase again and are happy with your gazebo! We are sure it's a wonderful new addition to your outdoor space!

Jun 26, 2024
pipelynr
1 out of 5 stars
1 out of 5 stars review

Assembly service is a joke.

I may be able to revise this review if I can ever get it assembled. I honestly don't know anything about the actual product yet. I received my 5 boxes a month ago. The original assembly was scheduled for 2 weeks ago and nobody showed up or contacted me to let me know until I called them to findout where they were. The same thing happened again today and again, nobody reached out to me. I have taken off of work twice now to be at home for assembly and they have not showed either time and nobody can tell me anything. I paid $800.00 to get this thing assembled. I've had it over a month and it's still in the boxes and I have no idea when I'm going to get it assembled. So much for enjoying it this summer. Worst experience I've ever had buying something like this online.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Hello- I am so sorry to hear you are having issues with the 3rd party installer. Please contact our Customer Advocate team at 800-856-4445 we would be more than happy to help! We are here 7 days a week 8am-6pm CST.

Apr 18, 2023
ABC
3 out of 5 stars
3 out of 5 stars review

Great product - Go Configure is awful to work with

My gazebo looks great. It’s definitely worthy every penny. However, I purchased the assembly package through Go Configure. First off, my package was dropped off in the middle of my drive way in the pouring rain. Second, the contractors didn’t show up for my first or second scheduled appointment. The go configure customer service team is awful. Finally the contractors/techs showed up. They were very nice. It took them two separate days to build it. They didn’t finish the last few steps of installing the rain guards or taking the plastic off the roof. Also, it’s sitting a bit slanted. It is such a heavy structure that I can’t straighten it out myself. I received a call from Go Configure saying it wasn’t assembled correctly and they need to come back. The overall service from Go Configure has been a disaster. I deserve some type of refund or credit towards sams club.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for taking the time to leave a review. We apologize you had such an unsatisfactory experience with the third party assembly company, we would love to speak with you about this matter and make it right! Our Customer Service can be reached 7 days a week at 800-856-4445.

Feb 22, 2024
Mojo
5 out of 5 stars
5 out of 5 stars review

Love it!

We bought this to cover a patio area. It looks great. Living in a windy area we liked the fact it could withstand 100 mph wind. Installation was paid for because we are older and could not do it ourselves. The company and workman were great and had it up in less than 4 hours. The only issue that came up was an extra charge of $150 for placing the screws in the ground. If I had known this it would not have been a problem but nothing told me about the extra charge . It is very nice and well priced.

Helpful?1E878CQRL2GC13964670164
reply from BYDSales

Thank you for the review! Our apologies as we do not include anchoring but we are glad they helped in the end. Enjoy your new gazebo!

Nov 16, 2023
Thewrightway29
5 out of 5 stars
5 out of 5 stars review

Very nice goes well with our wooded backyard.

[This review was collected as part of a promotion.] Very solid construction would recommend this product to anyone who enjoys spending time outdoors.

Review from backyarddiscovery.com
Helpful?1E878CQRL2GC13964670164
Nov 29, 2023
Monk61
5 out of 5 stars
5 out of 5 stars review

Features are great and real nice with the roof

[This review was collected as part of a promotion.] Bought back in June been enjoying since , nice to be able to sit in the yard

Review from backyarddiscovery.com
Helpful?1E878CQRL2GC13964670164
Jun 5, 2022
PatioGazebo
5 out of 5 stars
5 out of 5 stars review

Beautiful Gazebo

This is our second year with this gazebo and we absolutely love it. We’ll constricted and looks gorgeous on our patio!

Review from backyarddiscovery.com
Helpful?1E878CQRL2GC13964670164