[This review was collected as part of a promotion.] Although the instructions were difficult to understand for the guys we hired to put the gazebo together, the finished product looks great on our deck and has provided wonderful protection from the rain and sun

Outstanding engineering of product, was able to assemble on my own with help to join posts & lift roof. All pieces accounted for and appreciated extra hardware on fasteners etc. Labelling of parts could have been better as part number was difficult to read where it had been stamped. Related to marketing of the assembly service, was not made aware of the 6' required prior to purchase so had to cancel that service and install myself. Take your time if you assemble yourself, it is possible, just need to follow the written instructions and refer to the Bilt guide.

So I absolutely love the look of this gazebo. The drawback is that it took the people we hired (NOT through Sams) a week to put together and it has about 6 leaks when it rains. I think the leaks are from the installation folks and not a defect in the product.

We purchased the product in March, however it took forever for the professional assembly team to get us on their schedule. The wood seemed to be a little worn in some areas. Not sure of the build quality 100% The product itself looks great. I’m looking forward to many evenings under it.

[This review was collected as part of a promotion.] I bought this Gazebo couple months ago and we just installed it on our new pool patio. I went with Backyard after lots of research between brands and reviews. My friend had another brand and it caused him all kinds of problems to put together. I hired a buddy that has been a contractor for over 20 years. He has put together and setup other brands himself before ours and they did not go up as well as this one did. The fit and finish in his mind was fantastic. It took 2-3 people (definitely recommend) a solid 1-1/2 days to build it taking our time and verifying everything before just assuming we knew. Instructions were spot on. My buddy said it was with out a doubt the best pre-made gazebo he has ever put together besides building one himself. He said he would recommend this brand 100% unless the customer needs something specific built. It looks amazing and we cannot thank Backyard enough.

I purchased this Gazebo last summer and had them assemble it too. They contracted semi-local contractors to actually assemble it and they did a phenomenal job. The gazebo itself is very sturdy (held up perfectly to very strong winds and heavy snows this winter) and visually pleasant and inobtrusive. I did install a misting system to the outside perimeter which works wonderfully and keeps a large patio/pool deck very comfortable. I highly recommend this gazebo!

We purchased this gazebo 9 months ago and chose to put it up ourselves. Shortly after receiving it we had to move out of our home due to slab leak repairs in our kitchen. We were finally able to put it together and it was a fun and challenging project. The instructions are very clear, however you need to be somewhat mechanically inclined. It’s a beautiful gazebo and a wonderful addition to our backyard. Having electricity is a nice touch too. We plan to install a ceiling fan. We’re looking forward to many family gatherings and coffee chats.

[This review was collected as part of a promotion.] I bought a 14 x 10 gazebo to put on my deck because I have no trees in my backyard. We could not sit out on the deck in the summertime when the sun was hitting the deck because it was too hot. Now we can enjoy our deck all summer long, anytime of the day!

Very nice product, but do yourself three favors. 1) Download the BILT app. This helps clear up any doubts you have about how things go together. You still have to pay attention to the details of the instructions! 2) Don't get in a hurry. Make sure you take the time to make sure the parts are properly aligned before tightening things down. This will aid in proper fit in subsequent steps. 3) Have plenty of room to lay out the six cartons that this unit comes in. I was killing myself trying to make sub-assemblies in one side of my garage and digging through boxes while it poured down rain outside. Also, it's really nice to have help. It DOES TAKE THREE PEOPLE to install the roof panels. After some struggles, still Very happy with this piece.

Bought this Gazebo for an apartment complex and it has been nothing but problems. While assembling there was missing parts, and parts that didn’t have the correct pilot holes. The roof does not line up once it has all fully assembled. There was extra hours to just correct it. If you buy this, buy it pre assembled. It is not worth your time and or extra effort.