We are super pleased with the quality and appearance of this gazebo. Assembly was easy thanks to the excellent and clear instructions, and all the parts fit together perfectly. The gazebo is attractive and enjoyable, and we get frequent compliments on it from visitors.

The build took longer than expected and its more like a 3 to 4 person job for the difficult steps but it was worth it! We added stain and glad we did. It made it stand out more.

Bought this a month and a half ago agga absolutely love it. She had a 40th birthday party. Everybody loved it and I'm sure they'll be going to your website ordering the same thing.

we bought it and had it built by myself, my 2 boys and my neighbor whom i helped build his a few years ago. we are very happy with the product and it gives us shade on our lower deck where it was built.

This gazebo is beautiful. It has easy to follow instructions, all the birds and hardware are numbered and every piece was there. I’m very impressed with this company. My husband and I mostly did this project with the exception of people helping hold. And we’re still married!!!

Had a very unpleasant experience with this product, Product lack quality control, almost everything does not align together even when installed by professional, shipped with a very unprofessional delivery company that brought everything broken and had to be replaced once, i bought it with assembly through go configure and their technicians could not put it without having to drill their own holes, having to find out that there was missing parts from the roof, they just put it together and ran away in a very bizarre way, having to deal with sams club customer care was another experience to find out how they are very untrained barley understand how to help you, took me 2 45 minute phone calls to finally find a responsive customer care rep to order the missing parts, do not know this fiasco will end

We've had our gazebo for just over a month and we are loving it. I will say, it will take a couple days to assemble. The more help you have, the better! Pay close attention to the assembly instructions in addition to the animations on the BILT app- it will save you a lot of time and give you peace of mind that everything is installed exactly as it should be. Looking forward to summer months by the pool with our new gazebo.

Only providing 3 out of 5 stars because of installation issues and the amount of my wasted time time to get the gazebo installed. The gazebo from Backyard Discoveries is very good quality and looks great. I needed to have a few pieces replaced and they immediately sent them with no questions. Their customer service was excellent. No complaints with the actual gazebo or the manufacturer. My issue was with GoConfigure who is the contractor when you purchase the “Assembly” through Sam’s. While Sam’s tried to help, GoConfigure outsources to independent technicians. They failed to show up for my install on three separate occasions and never called and I needed to chase and constantly follow up. They apologized but most of their people are schedulers or agents taking calls, and they tried to accommodate me to move me up in re-scheduling. I wanted to speak with senior personnel but I felt blocked. The gazebo was finally installed on the 4th and three weeks later then promised. If you are handy, don’t purchase the “Assembly” with GoConfigure as they are unreliable.

Shipping was fast and the shipping company put all five boxes in my garage for me. My son, my grandson who is 14 and myself 66 put it together in about 2days of work. After we inventoried everything it went together easily. The first day we got the frame up, and asmbled the 2 large roof sections. The next day we put the 2 small roof sections together and installed the 4 sections and did the finish trim work. Everything you need comes in the boxes, I mean everything if you drop a screw there are extra thats not a problem. I used a battery powered screw gun and a 3/8 impact and thst made it real easy. My brother stopped by on the first day and gave us a hand and my other son stopped by on the second and gave us a hand doing the finish work.

I ordered this gazebo in March thinking I would have plenty of time for installation before my husband’s 50th birthday at the beginning of June. I would love to review this gazebo but it is still in boxes in my garage now that it’s May. Do not select installation from the SamsClub for this item. They have canceled on me twice. It is now been more than one week since they canceled on me last and they still have not contacted me back with the reschedule date. I have had to call them every single time to harass them to ask them to reschedule me. They do not reach out whatsoever. I am really hoping I will love my gazebo once it’s installed because the materials look fantastic and nice and sturdy. But it is not doing me any good in my garage on the floor. My best advice find your own installer. If you are not strong enough, we don’t have enough people to install it yourself..