High quality, beautiful gazebo. Build and assembly were straight forward, easy, and simple with the Built App... The gazebo parts were designed to the 1/8 inch spec.... Amazing architecture and machining. Highly recommend! Waterproof staining the wood took the longest, but I highly recommend it. You really do need 2-3 men to assemble the roof!

Backyard Discovery has wonderful, friendly customer service. They helped us track our order and arrange for it's set up. The set up was awesome. They were on time, thorough, communicated aftercare, and cleaned everything up when done. We love our gazebo!

Added an additional 14x10 Cordova to one installed in 2021. Very good quality for a kit, every piece well marked and plenty of extra fasteners. The only complaints; would like to see a small amount of the finish included to cover scratches and scrapes during instillation, protective material on the metal roof panels is a real bugger to peal off ( this was one of the more time consuming parts of the project), The exterior finish on the roof panels should be of a sturdier product ( the roofing finish on the existing Cordova installed in 2021 is gone and already needs recoating, I'll need to find a matching color)

Would have been a five except for installation part. Got a refund, which was prompt, due to problems in dealing with the 3rd party company. The quality of the gazebo is excellent but expect a solid weekend to put it together with 3 people. Parts are bagged according to steps and the instructions are clear and detailed. Follow the directions and take your time and you will have a really nice structure to be proud of. Be sure to note that the gazebo comes stained but lacking a preservative coating. I went with a darker stain/preservative and it looks great! So bottom line is I would buy again.

Excellent quality and service. Kit came in on time and went together with ease. Lots of detail to parts alignment and manufacturing. We had one roofing board with a broken lap joint that Backyard Discovery promptly replaced (the process to order replacement parts was seamless). Very happy with the purchase and look forward to ordering future Backyard Discovery parts. Swing Set is next :)

Follow the instructions very carefully. Have all required tools and an organized assembly area. Have at least 3 adults for placing roofing sections in place. The gazebo is awesome. We have had it up for a week and spend every night enjoying our new peaceful place in our backyard. I highly recommend this product.

shipping went well they were able to unload the gazebo onto my trailer so I could take it to my cottage to put it up. For the most part the instructions for assembly were clear with a couple of minor exceptions. It did take two of us way more than the 12 hours stated in the directions (closer to 30 hours) but it went quicker as time went on. Overall a good experience to build and it looks great finished.

This gazebo is well built. The instructions are fairly easy to understand. There is also an app that walks you through, literally every step. I had one question so I called the number on the box. The call was answered right away by an English speaking man that actually sounded like he had put one together before. I almost knocked off one star due to the fact it takes way longer than 10 hours. We had 25 (ish) hours into it. The need for a third person didn't arrive until it was time to put on the roof panels. We absolutely would recommend this gazebo. Not sure what the winter will bring?

The gazebo came on time and the boxes were in perfect condition. We ultimately decided to use an outside installation company after realizing the roof was more complex and heavier to build than we first anticipated. We are thrilled with the completed project though we continue to look for ways to add mosquito netting.

So glad we purchased this gazebo. It was a challenge to assemble but everything was clear between the paper instructions and the Bilt app. Using both helped us confirm a few tricky assemblies with the roof panels. We did it with two people until the roof panels went up. Four is just right. Having several ladders was ideal. Best to watch the video and sort out the hardware and lumber by number before you plan to do the build. It turned out beautiful, smells wonderfully of cedar, and we began using it immediately. Two trim pieces had some plastic packing melted on them that we couldn’t remove. I emailed customer service and they were replaced immediately. Shipped within days. No regrets here. Highly recommend!