Thank you for your feedback on the LG TV (55UR8000AUA). We're glad to hear that you find the picture quality to be good. While your concerns regarding the menu navigation and data collection is surely understandable. We appreciate your feedback and understand the importance of providing options for users who may not want their data collected. We will take your concerns into consideration as we continue to improve our products and services. For the meantime, if you require assistance, you may send us a private message to @LGUSSupport on Facebook or Twitter. We'd be pleased to help anytime.

Hi, there. Thank you for reaching out and sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. First, ensure you are connected to your network to fix the connectivity network. Using the remote control, click Settings, then General, and then Network. Now check your wifi connection. For more details, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita

Hi Detmac, thanks for sharing your experience with the 86UR8000AUA. Cutting the cord can feel like a big shift, so it’s great to hear your LG TV has made streaming effortless. Smooth performance across multiple apps — plus the ability to add new ones whenever you want — really makes the whole experience feel flexible and modern. And the fact that you went back and picked up another LG TV says a lot. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hi, there. Thank you for sharing your feedback on your LG TV (86UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to provide top-notch products that exceed our customer's needs. To address the picture quality concerns, check picture settings, update firmware, and verify the input source. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Thanks for sharing your LG TV experience with us, Hector! Missing football season is a penalty we don't want you to face, and we appreciate your patience as the replacement part restocks and prepares to ship. We'd love to have the opportunity to look into the backorder further to see if there are any additional updates or insights to provide. Please get in touch with us on social media @LGUSSupport with your model number and contact info. Our team will look into this for you asap! *Joseph