[This review was collected as part of a promotion.] I purchased this mattress and was trying to decided whether to go with the "soft" or "med firm". In the store where I was shopping, the only one with the pillow top was the "soft" and I neglected to ask if the med firm came with a pillow top. After sleeping on my new mattress for a couple of weeks, I think the med firm with a pillow top would have been the perfect mattress for me, but I am sleeping pretty well on this one, even though when turning over, I awaken a bit as I am sunk in a bit more and it makes turning an effort which occasionally awakens me. Not a fault of the mattress, it's just my experience.

[This review was collected as part of a promotion.] I was surprised that a "divot" formed in the pillow top almost immediately, and remains. Even though it is supposed to be "firm", the pillow top makes it more difficult to move around on and get off of the mattress. Apparently, just lying on it in the store doesn't provide a good feel for the mattress in daily use. In hind-sight, I believe I should not have chosen the pillow top style. Considering the cost, I would rethink the whole process.

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

[This review was collected as part of a promotion.] I've been sleeping on the Lux Estate Medium Pillowtop for a little over a week and love it! My husband likes his mattress on the softer side and I'm the opposite liking my mattress firmer--this was the healthy middle to both enjoy a good night's rest. The only thing that was different than I expected was the height of the mattress. It's not a deal breaker, but if you are purchasing the mattress online without seeing it in person, be sure it fits your headboard adequately. I'm redecorating our guest room and I think our future guests will also enjoy sleeping on this mattress

[This review was collected as part of a promotion.] My husband and I went from a king size bed to this queen size bed so we had to get used to sleeping that close to each other again, but after we got used to that I slept SO GOOD. I feel like the mattress adjust to my body perfectly giving me amazing support no matter which way I laid. The plush pillow top makes me feel like I am laying on a marshmallow cloud, it is so soft, but the mid firm layer under helped keep me from feeling like I was sinking down to far.

[This review was collected as part of a promotion.] Perfect fit for my husband and I! I had sciatica from our former mattress and my husband is prone to back problems. This mattress fixed it all! We are finally able to get the best sleep we've had in years. We look forward to going to bed and "melting" into our new S&F mattress.

I give this 2 stars. I bought this several months ago and for the first little while it was great. But within a short time, less than two months, it was sagging where I usually lay and didn't recover. For the extraordinarily high price of the mattress I expected a long-lasting comfortable and supportive product. What I got was far from that. If I try sleeping elsewhere on the mattress I roll into the dip. The dip itself does not provide the comfort that I need for my bad back. What an expensive mistake this was.

WE bought the mattress December of 2022. I absolutely loved it, slept like a baby. Now in May 2023 I'm waking up to back pain again and this is why we bought a new bed. I feel like the mattress is softer than medium. We went with a Stearns and Foster because of their ratings and reveiws.

Our first mattress from Stearns and Foster was a queen Cassatt. It was defective. One side had coils sticking poking through the top layers and the pillow top was bunching up. We got a refund and purchased a lux estate queen. It was also defective with almost the same problems as the first. I couldn't be more disappointed and honestly surprised. This brand should be better than this.

[This review was collected as part of a promotion.] I received the Lux Estate Ultra Firm Tight top queen mattress for free in exchange for my honest review. I have slept more comfortably and soundly than I did before. The mattress is very firm and doesn't sink, it's reliable and supportive. It's best for back or stomach sleepers as it is a very firm mattress. My husband is a large man and we've found this has supported both of our weights comfortably while not sagging or dipping. The mattress stays very cool even on these hot summer nights. It is very heavy so there's no moving it without strong help. Overall, the mattress is made soundly with breathable material that has helped us stay cool as well as no sag in the material. I would recommend this product for the firmness, quality and how well it breathes and stays cool.