Hi Rwithrow, Thank you for sharing your thoughts on your TU690T TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. 4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings 5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Hello enigmaguy, Thank you for sharing your experiences with the TU9010 Samsung TV. Your feedback is very important and will be shared with our internal teams. The 86TU9010 TV has Freesync Premium and Real Game Enhancer allowing you to have an improved gaming experience. Since the 86TU9010 is also 120hz, this will help when watching any action movies or sporting events. Lastly, the 86TU9010 comes with FilmMaker Mode. This feature allows the TV to show you the movie in the way the director really meant for it to be seen. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor