Hi Ashley! We want to help you get back to enjoying your favorite shows. To fix this, we suggest you check your router's Wi-Fi signal by moving closer to your TV to improve the signal. You can also try restarting your TV, updating your TV's firmware, and resetting the network settings through the TV's settings. Additionally, check for any interference between the router and the TV. If these steps don't work, please send us a private message on social media (@LGUSSupport) with your contact details, model, and serial number. We're always here to help! ^Anthony

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your LG TV (43UQ7070ZUD) model has been a great TV for you, with easy setup, excellent clarity, and smooth access to Netflix and Prime. This unit is a stunning 4K UHD TV designed with AI‑powered upscaling, webOS Smart TV, and HDR support, giving you sharp picture quality, vibrant colors, and quick access to your favorite streaming apps. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, there. Thank you for sharing your thoughts about the LG TV (43UQ7070ZUD) model. Even if it doesn’t get used a lot, it’s great to hear that you’re enjoying it. This model delivers clear 4K picture quality and easy‑to‑use smart features, making it a solid choice for a guest room or secondary space. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hello, thanks for sharing your thoughts on the 86UQ7070ZUD. Sounds like it’s delivering exactly what you were hoping for — a big, beautiful picture, solid sound, and great value all around. Always good to hear when a TV hits the mark. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Hi, Ram. Thank you for taking a moment to let us know how the LG TV (75UQ7070ZUD) model is working for your family. It’s great to hear that the picture quality and features are such a hit in your home. This model is designed to deliver vibrant color, sharp 4K detail, and easy‑to‑use smart features, so it’s wonderful to know your family is loving the experience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there! We appreciate you sharing your experience with us. An incredible sound from your LG TV is unbeatable; it transforms your viewing experience into something truly spectacular! We recommend checking if the connecting cable is secure and ensuring all sound settings in the TV sound menu are set correctly. You can find more information here: http://spr.ly/6420UZ9FG. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it together! ^Joslyn

Hi there. Thank you for sharing your feedback with us. We understand how important it is to have clear instructions, especially when setting up your favorite channels or managing them, and we’re here to help. To configure or deselect favorite channels on your LG 43UQ7070ZUD: To Add Favorites: Press the Home button on your remote. Navigate to Settings > All Settings > Channels. Choose Channel Manager or Edit Channel List. Select the channels you want to mark as favorites and assign them to a favorite group (e.g., Favorite 1). To Deselect Channels: Go to the same Channel Manager menu. Uncheck the channels from the favorite group or delete them from the list. If you’d like a step-by-step visual guide, we’d be happy to assist further. Please send us a private message on Social Media @LGUSSupport, and our team will help ensure everything is set up perfectly for you. https://www.lg.com/us/tvs/lg-43uq7070zud-4k-uhd-tv#pdp_specs We appreciate your feedback, and thank you for choosing LG! —Renzo